Careers at Nelsons

As well as a strong heritage - we have the edge in the competition and without a doubt; it’s our people, the Nelsons' family. We work hard, thrive on challenges, demonstrate accountability, laugh a lot and give the best team social events in town! If you share the values of Nelsons and would like to contribute and be part of the success of Nelsons, then join the family! Find our vacancies below.

Our Vacancies

Speculative Application? Apply here

Reference: VA315

If there are no vacancies of interest on our Career's Page, but you would like to register your interest in working for Nelsons, please send us yoru resume and any related cover leters by clicking 'Apply' and submitting your details, and we will consider you for any future suitable postions.

If you would like your details removed, please email hr@nelsons.net 

 

 

*Thank you for your interest in working for Nelsons*

Télésales - Assistant Commercial - Services généraux

Department: Southern Europe Sales

Company: Southern Europe

Location: SE - Monaco Office

Reference: VA333

1. OBJECTIFS DU POSTE
  • Garantir l’atteinte du CA Télésales pour le secteur attribué.
  • Garantir le bon fonctionnement de l’Administration Commerciale

 

2. FONCTIONS

  • Contribuer au bon fonctionnement du Système de Management de la Qualité

Télésales

  • Démarchage et vente à distance pharmacies et parapharmacies
  • Démarchage en support à la force de vente (secteur vacant, maladie, vacances, en difficulté etc ..)
  • Saisie des commandes Télésales dans le CRM
  • « Démarchage SPA et Instituts »

 

Administration clients grands comptes

  • Saisie et validation des commandes dans le CRM pour Sales Team France
  • Gestion des litiges : saisie des avoirs dans SAP (à partir de début mars)
  • Suivi des GMS / Groupements :
  • Aide à la mise à jour des conditions commerciales dans les systèmes
  • Aide à la déclaration de chiffre d’affaire GMS et groupements
  • Mise à jour des listings client groupements
  • Gestion des appels d’offre GMS : matrices et envoi de visuels
  • Mise à jour du Fichier Recap Contrats GMS et groupements avec envoi des contrats signés aux clients, scan et archivage

Services généraux

  • Affranchissement des courriers et colis, tri des factures
  • Commande de fournitures de bureau
  • Gestion des devis, réservations, réunions, activités, repas, anniversaires.
  • Gestion du standard

3. DELEGATION DE RÔLES

Back up : saisie des commandes – validation des commandes – standard – création de compte – gestion boîte mail contact.

 

4. DOMAINE ET RELATIONS

En relation avec les clients, les DP et les fournisseurs en services généraux.

 

5. CONTEXTE PHYSIQUE/ENVIRONNEMENT DE TRAVAIL

L’ensemble des activités du poste se déroulent au siège. Les logiciels utilisés sont ceux du pack office, ainsi que le CRM Nexxus MI, SAP.

 

6. FORMATION ET CONNAISSANCES

Formation initiale :

BTS ou bac +3 vente et commerce comme minimum de formation

__________________________________________________________________________

Connaissances générales:

Maîtrise du système informatique, bon niveau d’anglais apprécié.

__________________________________________________________________________

Expérience requise :

2 années d’expérience minimum au sein d’un service commercial/adv, expérience télésales appréciée. Bonne maîtrise du pack office excel impératif

__________________________________________________________________________

Qualités requises:

Bon accueil téléphonique, sens commercial, rigueur, sens des responsabilités et du service. Polyvalence, esprit d’équipe

__________________________________________________________________________

Note : Cette description n'est pas exhaustive, mais présente les missions principales associées au poste.

Garantir l’atteinte du CA Télésales pour le secteur attribué.Garantir le bon fonctionnement de l’Administration Commerciale

Financial Accounting Manager (Temporary 6 Months) / Chef Comptable- Remplacement maternité

Department: Southern Europe Finance

Location: UK - Nelsons House

Reference: VA344

The Financial Accounting Manager will proactively take responsibility for financial controls and the timely and accurate reporting of the regions results. The Financial Accounting Manager will work closely alongside the Regional Finance Business Partner to ensure the results of the SE region are correctly accounted and reported. This role will contribute to the Company’s success by ensuring the smooth running of the Southern Europe Accounting function whilst also identifying and implementing system improvements.

 

Key Responsibilities

 Accounting tasks

• Overall understanding, review and control of all financial transactions and accounting matters to ensure that transactions are processed in an accurate, timely, and complete manner

• Produce monthly management and statutory accounts, including commentary, accruals, balance sheet and prepayment reconciliations

• Work alongside the Regional Finance Business Partner to provide Forecast Cashflow and Balance sheet reporting • Lead the audit process and external reporting requirements • Review and monitor credit, shipping, logistics and stock issues • Ownership & control of payroll (outsourced), Tax and VAT returns • Ad hoc projects and tasks as requested 

Team Management

• Management and development of the accounting team

• Actively monitoring the performance and the needs of the department; developing strategies to address any skills gaps

• Inspire and support the team, aligning where possible their personal and development goals with those of the business 

 Controls and Processes

• Develop and maintain a robust control environment

• Lead the ongoing review of systems, controls and processes to ensure that the finance functions are fit for purpose in the short, mid, and long-term

• Responsibility for internal control, maintenance of authority limits and risk management

Person Specification 

Qualifications

• Educated to degree level or higher, ideally in a Finance or Business related subject

• Qualified accountant 

 Skills and Experience

5 years experience in a similar role

• Fluent English and French

• Experience of producing management and statutory accounts

• Strong IT skills, ideally Excel, SAP, and Business Objects

• Excellent communication skills, both verbal and written

• Ability to communicate complex financial information to stakeholders at all levels

Behaviours

• Self–starter able to operate with minimum supervision

• Approachable and positive attitude

• Thrives in a fast-paced, changing environment

• Keen to learn and develop

 

Francais 

 1. Objectif du poste

Le ou la Chef comptable financière assumera de manière proactive la responsabilité des contrôles financiers et de la communication opportune et précise des résultats des régions. Le ou la Chef comptable travaillera en étroite collaboration avec le Regional Finance Business Partner pour s'assurer que les résultats de la région SE sont correctement comptabilisés et communiqués. Ce rôle contribuera au succès de la société en assurant le bon fonctionnement de la fonction comptable Europe du Sud tout en identifiant et en mettant en oeuvre des améliorations du système.

 

2. Fonctions 

Comptabilité

•Compréhension globale, examen et contrôle de toutes les transactions financières et questions comptables pour garantir que les transactions sont traitées de manière précise, opportune et complète

• Produire des comptes mensuels de gestion et statutaires, y compris des commentaires, des comptes de régularisation, des bilans et des rapprochements de paiement anticipé

• Travailler aux côtés du Finance Business Partner pour fournir des prévisions de trésorerie et des rapports sur le bilan

• Diriger le processus d'audit et les exigences de rapport externe

• Examiner et surveiller les problèmes de crédit, d'expédition, de logistique et de stock

• Propriété et contrôle de la paie (externalisée), déclarations de revenus et de TVA

• Projets et tâches ad hoc sur demande

Gestion d’équipe

• Gestion et développement de l'équipe comptable

• Surveiller activement la performance et les besoins du département; élaborer des stratégies pour combler les lacunes en matière de compétences

• Inspirer et soutenir l'équipe, en alignant si possible leurs objectifs personnels et de développement avec ceux de l'entreprise 

Contrôles et Processus

• Développer et maintenir un environnement de contrôle robuste

• Diriger l'examen continu des systèmes, des contrôles et des processus pour s'assurer que les fonctions financières sont adaptées à l'usage à court, moyen et long terme

• Responsabilité du contrôle interne, du maintien des limites d'autorité et de la gestion des risques

 

 3. Formation et connaissances

Formation initial:

• Qualification pertinente (Finance) Comptable qualifié 

Experience demandée:

5 ans d'expérience dans un rôle similaire

• Anglais et français courants

• Expérience de la production de comptes de gestion et de comptes statutaires

• Solides compétences informatiques, idéalement Excel, SAP et Business Objects

• Excellentes compétences en communication, verbale et écrite

• Capacité à communiquer des informations financières complexes aux parties prenantes à tous les niveaux 

 

Attitude/ soft skills:

• Self Starter capable de fonctionner avec un minimum de supervision

• Attitude accessible et positive

• Sait évoluer dans un environement rapide et de challenge

• Désireux d'apprendre et de progresser

• Intelligence emotionnelle et qualité de Manager 

 

Remarque: Cette description n'est pas exhaustive, mais présente les principales missions associées au poste. 

Financial Accounting Manager (Temporary 6 Months) / Chef Comptable- Remplacement maternité

QC Scientist

Department: Quality Control

Company: Group Quality and Regulatory Operations

Location: UK - Endeavour Way, Wimbledon

City: London

Country: United Kingdom

Reference: VA362

Location

Endeavour Way, Wimbledon, London, SW19  8UH

Purpose

Nelsons is the UK’s largest  manufacturer of natural healthcare products, operating in the market place for over 150 years with a wide range of brands and products; inspiring generations to live healthier and happier lives. We are proud of our brands - RESCUE range, Bach Original Flower Remedies, Spatone, Nelsons Arnicare, Nelsons Teetha, and Nelsons homeopathic ClikPak range – which are distributed worldwide to over 60 countries.

The QC Scientist is a key member of the Quality Control department and actively participates in all QC related activities. Their skills will be essential to take the lead in improving test methods and investigating issues. The QC Scientist will closely support the QC Manager to ensure the objectives of the lab are achieved. This is a busy role within a fast-paced department, therefore, the QC Scientist will need to be able to work under pressure, have a proactive and flexible approach and be a strong team-player.

Key responsibilities

  • To carry out investigations into out-of-specification results, find root causes and implement improvements.
  • Support validation activities in the lab - equipment and methods.
  • Ensure Data Integrity requirements are met.
  • Sample and test all incoming raw materials according to in-house specifications and methods of analysis.
  • Test all finished products according to approved in-house specifications and methods of analysis including Spatone as required by the approved SOP.
  • Support an effective environmental monitoring programme.
  • Contribute to the investigation of consumer complaints as required.
  • Assist with troubleshooting and provide support for other analysts
  • Support training of new analysts   
  • Ensure that all laboratory tasks are performed in keeping with Good Manufacturing Practices and ensure that the laboratory is maintained in a clean and tidy condition.
  • Carry out line checks on production activities and perform the relevant in-process checks, ensuring that such activities are in compliance with Good Manufacturing Practices.
  • Perform analyses, examinations or investigations as required.
  • Ensure all data is stored and managed correctly.
  • Ensure all required retained samples are managed correctly.
  • Ensure that all chemical and consumable supplies are maintained in a safe condition.
  • Liaise effectively with staff from other departments, especially R&D and Supply Chain.
  • Involvement in other QMS responsibilities as required as part of personal development. 

 

Person Specification

Education / Qualifications

  • Degree level or above in a Science subject

 

 Skills and Experience

Essential

  • Minimum of 5 years experience in an analytical laboratory in a healthcare manufacturing company
  • Experience of HPLC and GC techniques
  • Experience of TLC techniques
  • Ability to apply specifications for testing of products and raw materials
  • Strong appreciation of Good Manufacturing Practices
  • Strong report writing skills
  • Ability to coach other members of the QC Lab on process improvement and problem solving

Desirable

  • Experience with validation of test methods and test equipment
  • Knowledge of Data Integrity requirements
  • Knowledge of microbiology
  • Experience of pharmaceutical production processes for tablets, liquids and creams

Behaviours

  • High level of attention to detail
  • Comfortable working in a fast-paced environment
  • Practical and organised approach
  • Adaptable and flexible
  • Team player
QC Scientist

FP&A Analyst

Department: Finance

Company: Group Finance

Location: UK - Nelsons House

City: London

Country: United Kingdom

Reference: VA363

Location

Nelsons House, 83 Wimbledon Parkside, London, SW19 5LP

Purpose

The FP&A Analyst is a key member of the Group Finance team. Reporting to the Group Commercial Finance Manager, the FP&A Analyst will help to increase profitability by providing value added analysis insights on company performance Year to Date (YTD) and Year to Go (YTG). 

Key Responsibilities

  • Partner the Chief Marketing Officer, providing analysis and reporting on performance
  • To support global consolidation and review the Company Group forecasts, budgets and strategic plans; including, review and analysis of figures and commentaries explaining variances to budget and previous years
  • To work closely with the Regional Commercial finance leads and Regional General Managers (GMs) in understanding and reporting information
  • To complete reports and analysis for Leadership Presentation Packs
  • To utilise the planning system in order to complete, quarterly and annual forecasts and budgets
  • To review  Customer pricing structures and  review requests for price adjustments, customer support spend, and discount periods
  • To prepare, review and challenge proposed group projects return on investment (ROI) calculations; including marketing, New Product Development (NPD) and capital projects
  • To review and analyse actual return against expected return on Group projects
  • To conduct weekly and monthly sales reporting & analysis, marketing costs analysis and NPDcosts for month end, forecasts and budgets
  • To work with the Finance team and Regional Controllers to review processes and make processes more efficient
  • Any other reasonable Mananagement requested tasks

Person Specification

Education / Qualifications

  • Part / Qualified Accountant (ACA / ACCA / CIMA) (Desirable)

Skills & Experience

  • Advanced Excel skills (Essential)
  • Experience using Business Objects and Adaptive Insights (Desirable)
  • Proven experience of extracting and manipulating data from a variety of sources
  • Ability to analyse large amounts of data and quickly understand and summarise key problems & trends
  • Confident dealing with and challenging people at all levels
  • Able to identify ways of improving processes and implement changes

Behaviours

  • Inquisitive nature, ability to identify and solve the cause of a problem
  • Highly organised with ability to effectively prioritise workload
  • Self motivated with an ability to work on own initiative
  • Able to work under pressure, capable of adapting to a rapidly changing environment and adhering to strict deadlines.
FP&A Analyst

International Area Manager

Department: Emerging Markets Sales

Company: Rest of World

Location: UK - Nelsons House

City: London

Country: United Kingdom

Reference: VA364

Location

Nelsons House, 83 Wimbledon Parkside, London SW19 5LP

Purpose

Responsible for the management of the distributors in designated regions with the primary objective to grow sustainable and profitable sales year on year by understanding market dynamics, aligning distributor strategy to Nelsons strategy, challenging, motivating and developing our distributors to Nelsons way of working. 

Key Responsibilities

  • Implement the commercial strategy for Nelsons RoW Region by working with the General Manager of RoW (GM)
  • Deliver joint business plans for designated major developed markets  built on substantiated assumptions
  • Deliver high performing marketing campaigns that will meet with brand objectives and return on investment target
  • Identify other key countries initiatives that will grow sales above and beyond budget committed
  • Recommend adaptation to the strategy to further grow Nelsons sales and profit in your territory
  • Expand into countries (registration permitting) so long as the country meets with business strategic directions and criteria for expansion in terms of sales potential, profit target and resource investment (Executive Leadership Team approved business case).
  • Formulation of strategy and budget, ensuring the strategy is pre-approved by the RoW GM.
  • Work closely with Group functions to secure effective and successful implementation of key fundamentals growth drivers.
  • Learn from successful initiatives in other business regions and rollout within your territory where relevant and possible.

Accurate forecast delivery and budget planning

  • Populate sales forecast ahead of the Integrated Business Planning (IBP) meeting and TXT upload
  • Ensure that the forecast phasing is accurate delivering an 80% accurate SKU by month budget for the full 12 months and 90% accurate by SKU and month for the next 90 days
  • Ensure that orders are received within lead-times
  • Communicate of any risks and opportunities immediately and channel the information through the relevant communication channel
  • Work with marketing manager and financial controller to secure that any investment is recorded accurately and approved by the GM
  • Conduct any reforecast as requested by the business
  • Work with the Financial Controller, Demand Planner and GM to deliver an accurate sales budget with corresponding marketing spends by country
  • Ensure the budget fully approved by the GM and ELT.
  • Work with marketing manager and financial controller to secure that any investment is recorded accurately.

Directly Manage selected countries, ensuring best practice is followed by all parties

  • Current countries will give a mix of “investment” markets, large and small regional distributors, with an opportunity for geographical expertise  
  • Develop the 3-4 year business plan per country with agreed price structure
  • Negotiate head of terms and put in place the distributor agreement using Nelsons contract template
  • Deliver the Nelsons P&L attached to the business plan over the duration of the contract
  • Recommend and work with the local country to meet/ outperform budgets and plans
  • Ensure sales and stock reports, purchase forecasts, exchange rate policies and marketing plans are updated on a regular basis either in line with RoW processes or contractual agreements
  • Recommend revisions to the strategy to outperform with full agreement from the GM

Ensure Nelsons best practice templates for distributor management are followed and properly updated and maintained

  • Ensure all best practice templates are used, these include:
  • Business planning
  • Price Structure
  • Purchase forecast
  • Distributor order form
  • Sales and stock reports
  • Check that the distributors are completing their reports in line with the agreed time frame
  • Recommend improvements to the best practice templates and implement after sign off by the GM

RoW Marketing involvement

  • Work with the RoW Marketing Manager to develop a set of marketing initiatives that deliver YoY sales growth, in line or above the EM strategic plan
  • Deliver marketing plans that grow user share through targeted initiatives
  • Ensure all marketing initiatives are post audited to measure performance and return of investment
  • Annually agree on a set of core initiatives with the EM Marketing Manager
  • Ensure these initiatives are planned, captured in the local marketing plans and implemented
  • Advise and recommend adhoc marketing initiatives to grow countries
  • Work with the RoW Marketing Manager on the marketing catalogue for distributors 

Product supply organisation, quality and regulatory

  • Work with Nelsons Product Supply to ensure each distributor completes the necessary documentation to be set up and have shipments made with no/ minimum disruption
  • Attend the monthly Supply Chain Organisation and RoW meeting to review all at risk orders and agree a mutual solution
  • Ensure change controls are routed through Quality
  • Work with the Regulatory Officer on any regulatory documentation for your countries
  • Keep up to date with the RoW Regulatory Team on all EM regulatory submissions and challenge distributors when their information is inaccurate
  • Immediately bring to the attention of the GM, Marketing Manager and Regulatory Team any regulatory issues that impact budget or serious regulatory concerns that could impact sales and profit

Administration

  • Distributor contracts – Review Nelsons distributor agreements regularly and manage renewals, extensions, or termination in a timely manner. 
  • Trademarks - Ensure the necessary Trade Marks are in place in each territory working with Nelsons RoW Marketing Manager, and legal.
  • Market Research – Work with the RoW Marketing Manager to conduct Market Research in a local territories in collaboration with distributors to ensure it meets local and global requirements/ standards 

People skills

  • Challenge and negotiate with distributors using either combative or collaboration techniques as necessary to make the point or achieve the preferred outcome
  • Challenge the Emerging markets team on strategy and key initiatives to deliver above budget
  • Actively grow the Nelsons people network to increase knowledge base of working practices and internal influence
  • Present to distributors and directly & indirectly assist in the development of commercial plans in a collaborative manner

Assist the Headof RoW and team with any ad hoc tasks they may request

 

Person Specification

Qualifications

  • Ideally educated to degree level

Skills & Experience

  • Experience working in a Sales role within either a FMCG company or medicinal category
  • Proven track record of delivering sales targets
  • Experience managing distributors including, developing, terminating, and transitioning difficult distributors
  • Experience developing strategies and initiatives designed to deliver sales growt
  • Strong negotiation skills
  • Deadline driven and thrives in high pressure environment
  • A foreign language fluency is preferable but not essential

Behaviours

  • Sales orientated
  • Strong negotiator
  • Deadline driven
  • Excellent communicator
  • Strategic thinker
  • Problem solver
  • Strong marketing knowledge both creative and execution-ally
  • Financially astute and fully P&L conversant
  • Highly organised
  • Attention for detail whilst maintaining sight of the big picture
  • Excellent presenter
  • Team player
  • Self motivator
  • Can do attitude
International Area Manager

QC Analyst

Department: Quality Control

Company: Group Quality and Regulatory Operations

Location: UK - Endeavour Way, Wimbledon

City: London

Country: United Kingdom

Reference: VA366

Location

Endeavour Way, Wimbledon, London, SW19 8UH

Purpose

The QC Analyst is a key member of the Quality Control department and actively participates in all QC related activities. This is a busy role within a fast-paced department, therefore, the QC Analyst will need to be flexible and a team-player.

Key responsibilities

  • Sample and test all incoming raw materials according to in-house specifications and methods of analysis.
  • Test all finished products according to approved in-house specifications and methods of analysis including Spatone as required by the approved SOP.
  • Carry out environmental monitoring.
  • Ensure that all laboratory tasks are performed in keeping with Good Laboratory Practices, and ensure that the laboratory is maintained in a clean and tidy condition.
  • Support validation activities in the lab - equipment and methods.
  • Carry out line checks on production activities and perform the relevant in-process checks, ensuring that such activities are in compliance with Good Manufacturing Practices.
  • Perform analyses, examinations or investigations as required.
  • Ensure all data is stored and managed correctly and that any test out-of-specification results (OOS) are investigated as per the relevant SOP.
  • Ensure all required retained samples are managed correctly.
  • Contribute to the investigation of consumer complaints as required.
  • Ensure that all chemical and consumable supplies are maintained in a safe condition.
  • Liaise effectively with staff from other departments.
  • Involvement in other QMS responsibilities as required as part of personal development. 

 

Person Specification

Education / Qualifications

  • Degree level or above in a Science subject

Skills and Experience

Essential

  • Experience in an analytical laboratory 
  • Ability to use work instructions and specifications for testing of products and raw materials
  • A good appreciation of Good Laboratory Practice
  • Strong report writing skills

Desirable

  • Basic knowledge of microbiology
  • Experience or knowledge of HPLC and GC techniques
  • Experience or knowledge of TLC techniques
  • Experience of pharmaceutical production processes for tablets, liquids and creams

Behaviours

  • Good attention to detail
  • Practical and organised approach
  • Adaptable and flexible approach
  • Enjoys working in a fast-paced environment
QC Analyst

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