Careers at Nelsons

As well as a strong heritage - we have the edge in the competition and without a doubt; it’s our people, the Nelsons family. We work hard, thrive on challenges, demonstrate accountability, laugh a lot and give the best team social events in town! If you share the values of Nelsons and would like to contribute and be part of the success of Nelsons, then join the family! Find our vacancies below.

Our Vacancies

Product Lifecycle Coordinator

Department: Product Life Cycle

Company: Supply Chain Organisation

Location: Nelsons House

City: London

Country: United Kingdom

Reference: VA139

The primary purpose of the Product Lifecycle Senior Co-ordinator is for the effective project co-ordination of new product commercialisations, artwork changes and SKU discontinuations within Supply Chain Organisation (SCO) and as part of cross-functional team. Work within the Product Lifecycle Process and Portfolio Management Process providing project management and data management support and representing supply chain in project meetings for new product and existing product changes from item setup to launch.  Provide material master detail to ensure on-time launch of product initiatives and product changes. 

 

 Key Responsibilities

  • Proactively manage and co-ordinate the meetings, minutes and outcomes associated with projects 
  • Proactively manage potential project risks, roadblocks and/or slippage, escalating where appropriate. 
  • Responsible for cross-functional stakeholder communication throughout the project to ensure they are fully informed of progress and delivery against plan. 
  • Ensuring the Marketing departments are aware of artwork approval deadlines to enable master data changes occur as per scheduled
  • Co-ordinate with Planning, Purchasing, Regulatory and Zones to make sure optimal change over dates are established and adhered to minimise write off costs as part of change implementation
  • Handle all ad-hoc enquiries about the status of projects/changes on behalf of Supply Chain Organisation (SCO)
  • Ensure new BOMs are in place on time to meet Production/ Purchasing requirements.  Ensure BOM amendments required to handle run-outs are also raised on time and are well communicated
  • Following a project introduction, change or discontinuation, follow-up on packaging/finished goods run-out actions ensuring that residual components/goods are written off and disposed of in a timely manner
  • Responsible for managing the discontinuation process, ensuring zone agreement to run out plan and residual components/ finished goods are written off and scrapped
  • Define and implement best practice processes for the discontinuation of a material, ensuring all relevant departments requirements are met in a timely manner
  • Work with QA to ensure Change Control dates align with project timelines
  • Follow project closure to ensure all actions are completed and documentation is done to a high standard. 
  • To own the timely management of information flow and process, ensuring an auditable trail is managed and maintained
  • Work with Product Lifecycle team with regards to creation and revisions of products
  • Monitor and change status issuing alerts where applicable
  • Ensure data availability with SAP database adheres to project time lines 
  • Provide support, when required, for material master processes within SAP database 

 

Person Specification

 

Skills & Experience

  • 1+ years SAP and/or comparable ERP master data experience, within a Supply Chain role 
  • 2 Years demonstrable experience in project coordination role.
  • Ability to effectively prioritize and handle multiple tasks and projects simultaneously
  • Adept at constructing comprehensive project timelines 
  • Familiarity with Microsoft Excel, Word, Power Point and SAP systems
  • Detail oriented, aptitude for data and understanding of cause and effect
  • Ability to work both independently and collaboratively with a cross-functional team
  • Good communication skills, both written and oral
  • Ability to communicate complex information to stakeholders at all levels
  • Must have excellent organisational skills 
  • Well developed interpersonal skills
  • Attention to detail and multi-tasking skills 

 

Behaviours

  • Self-starter who is able to work with minimal supervision
  • Methodical approach
  • Flexible and Adaptable
  • Approachable and keen to make improvements

 

The primary purpose of the Product Lifecycle Senior Co-ordinator is for the effective project co-ordination of commercialisations, packaging changes and SKU discontinuations within Supply Chain Organisation (SCO). Work within the Product Lifecycle Process providing project management support for new products and existing product changes from item setup to launch. Provide material master detail to ensure on-time launch of product initiatives and product changes

Commercial Finance Manager / Business Partner

Department: Finance

Company: Group Finance

Location: Nelsons House

City: London

Country: United Kingdom

Reference: VA144

 

The Commerical Finance Manger / Business Partener is a key member of the Southern Europe (SE) Finance and Regional Leadership team. Reporting to the Head of Commercial Finance, the CFM provides value added analysis and insights on regional performance. This role will also work closely with the General Manager (GM) and Regional Head of Accounting. 

Key Responsibilities

  • Work with the GM to help execute the Regional strategy and ensure region performs to and understands varinces vs budget
  • Lead the budget and forecast planning process in the region working to Group deadlines
  • Assist in the regional annual planning cycle, working with the GM to provide critical insight at the regional planning and offsite meetings
  • Develop key modelling for scenario planning
  • Approve pricing changes and work with Customer Service to ensure fair trading practices
  • Provide insights and analysis on performance against budget, forecast, and prior year
  • Prepare quarterly bottom up forecasts, annual bottom up budgets and strategic plans
  • Local P&L management, tracking and delivery against a budget / forecast, including providing local teams with a latest view of performance and achievability of Budget / Forecast “Local latest view”
  • Provide regional performance reporting to Southern European Leadership team and Group  Analyse customer and brand contribution to ensure Region is in line with total Group targets
  • Track and log distributor contract expiry dates
  • Adhoc reporting as required by Sales and Marketing teams
  • Collaborate with Supply Chain and demand planning  to assess future risk and opportunities
  • To prepare and review the Regional forecasts, budgets and strategic plans; including, review and analysis of figures and commentaries explaining variances from forecast/budget and prior year
  • To utilise the Company forecasting system (TXT) in order to complete monthly, quarterly and annual forecasts and budgets.
  • To benchmark products, margins, sales and costs against main competitors
  • To prepare, review and challenge proposed group projects return on investment (ROI) calculations; including marketing, NPDand capital projects
  • To conduct weekly and monthly sales reporting & analysis, marketing costs analysis and new product development costs for month ends, forecasts and budgets.

Person Specification

Qualifications and Experience

  • Qualified Accountant  (Desirable)
  • Experience using Business Objects, Adaptive Insights and or BPC (Desirable)
  • Proven experience of extracting  & manipulating data from a variety of sources

Abilities and Skills

  • French speaking(Desirable)
  • Advanced Excel skills (Essential)
  • Self motivated with an ability to work on own initiative
  • Strong problem solving skills
  • Ability to analyse large amounts of data and quickly understand and summarise key problems & trends
  • Confident dealing with and challenging people at all levels
  • Able to identify ways or improving processes and implement changes
  • Inquisitive nature, ability to identify and solve the cause of a problem
  • Highly organised with ability to dynamically prioritise workload
  • Able to work under pressure, capable of adapting to a changing environment and adhering to strict deadlines
The CFM is a key member of the Southern Europe (SE) Finance and Regional Leadership team. Reporting to the Head of Commercial Finance, the CFM provides value added analysis and insights on regional performance. The CFM will work closely with the General Manager (GM) and Regional Head of Accounting.

Warehouse Operative

Company: Supply Chain Organisation

Location: Endeavour Way, Wimbledon

City: London

Country: United Kingdom

Reference: VA177

Purpose

To ensure deliveries are accurately booked in within a timely manner and materials are supplied to production in advance of schedules, and within the defined processes and procedures, accurately receive and control the finished goods for distribution and dispatch to end customers. The Warehouse Operator will also ensure stock quantity figures are accurate and an overall smooth running of all aspects of warehousing.

 

Key Responsibilities

 

- To receive goods in promptly, book in through the WMS (Warehouse Management System), barcode label materials, deal with any damages and communicate with Purchasing, Quality Control and Production

- To ensure that all Finished goods are handled and transported in line with current standard operating procedures (SOPs) to a standard which maintains the integrity and parity of the dietary supplement.

- To ensure that the control procedure for UK and Export despatches are carried out in accordance with the relevant SOPs.

- To ensure that SRP packs are made within accordance of relevant SOPs

- To ensure that all incoming products are properly protected in such a way as to prevent possible damage and unnecessary contamination and deterioration in quality whilst being stored or held pending production processing

- To ensure third party contract deliveries are booked in and transferred to the correct location by way of purchase order receipts and works order completions

- To return goods, as appropriate, to suppliers ensuring all paperwork has been completed and goods are correctly moved/removed from SAP

- To effectively and promptly locate materials into stock locations ensuring correct quantities are showing on SAP

- To safely operate forklifts and other warehouse equipment

- To pick works orders for the production schedule ensuring that materials are picked and ready ahead of schedule

- To ensure that all returned materials from production are quickly and accurately returned to the appropriate warehouse location

- To carry out stock checks as required by the Company’s perpetual cycle count system

- To work to high standards of warehouse hygiene and tidiness. This will include routine cleaning of the racking, stored products and the warehouse

- To work in a safe manner with full regard for the Company’s Health and Safety regulations

- To work to standards of Good Manufacturing Practice (GMP) and Good Distribution Practice (GDP) at all times

- To ensure any concerns with product, racking, plant or equipment and accidents/near misses are promptly reported to the Warehouse Supervisor

- To load vehicles with Finished Goods going to the appropriate 3rd party warehouse

- To carry out any other reasonable management requested task

 

 

Person Specification

 

Education/Qualification

 

- English and Maths to GCSE Grade C or above (or equivalent)

- Current and valid forklift, reach and counterbalance licenses

 

  

Required Skills/Knowledge:

 

Essential

- Ability to prioritise work effectively

- Ability to work as part of a team

- Ability to work accurately, with excellent attention to detail

- Ability to use own initiative

- IT literate including good working knowledge of Microsoft Office packages, e.g. Outlook, Word and Excel

- Working Knowledge of Good Manufacturing Practice (GMP) and Good Distribution Practice (GDP)

- Previous experience of computerised inventory control systems, e.g. WMS and/or ERP (Enterprise Resource Planning)

 

 

Behaviours

 

- Self motivated

- Flexible approach to work and tasks

- Confident

- Team player with strong communication skills

- Follows Company Values 

- Ability to work with limited supervision and use own initiative.

  To ensure deliveries are accurately booked in a timely manner and materials are supplied to production in advance of schedules. The Warehouse Operator will also ensure stock quantity figures are accurate and an overall smooth running of all aspects of warehousing.

AP Clerk

Department: Finance

Company: Group Finance

Location: Nelsons House

City: London

Country: United Kingdom

Reference: VA198

To be jointly responsible, reporting to the Accounts Payable Supervisor, for maintaining the multicurrency purchase ledgers of Nelsons to ensure that correct records are maintained, all invoices received are matched to purchase orders where appropriate and are correctly authorised and paid when due. 

Key Responsibilities

  • Set up new accounts and maintain supplier accounts database in good order.  To ensure that all details are collected, including email addresses to send electronic remittances and coding is present for analysis of payment runs
  • Ensure that all invoices received are valid and that they are registered promptly and accurately
  • For all stock purchases match to authorised purchase orders
  • Ensure that all invoices if not matched to authorised purchase orders are properly authorised with correct nominal ledger coding plus analysis before payment
  • Send out reminders to department managers on a weekly basis to ensure that invoices are returned and authorised promptly in time for payment runs and that any queries are communicated and resolved with the department manager
  • Responsible for preparing all supplier payment runs for review, and once reviewed process for payment
  • Ensure all files, work areas and invoices are maintained in good order
  • Ensure that the items on the Aged creditor list are cleared in a timely manner in line with payment runs and that particular attention paid to old invoices.
  • Routine inspection of supplier accounts to statements received including responsibility for resolving any queries
  • Investigate and correct any debit balances (eg overpayments) by liaising with other accounts staff and directly with supplier
  • To ensure that month end procedures including accounts payable close at the end of working day 1 to allow for up to date processing of invoices, reconciliation of purchase ledger control accounts and accounts payable suspense accounts, and to help with completion of Intrastat returns for goods in
  • To work with Treasury Officer to ensure that all direct debits are correctly managed, up to date and that all paperwork is received to allow correct processing
  • To ensure that all documentation required by  the auditors is available
  • To suggest and implement changes in process to improve efficiency and effectiveness in the role
  • Increase awareness of the role of the accounts payable function through internal communications to all departments and to help shape current processes and any future processes
  • To ensure that the business is aware of the timing of payment runs
  • Work with internal departments to resolve any issues/discrepancies in invoices against purchase orders and or expectations
  • As in any other busy finance department changes to the role and other responsibilities and will occur in the role and ability to adopt these changes is critical

 

 Person Specification

  • GCSE (or equivalent) in Mathematics & English Language are essential
  • Minimum 2 years experience working in an accounts department
  • Intermediate knowledge of accounting packages – ideally Sage Line 500
  • Intermediate proficiency in the use of MS Excel and Word, including ability to create and modify spreadsheets and reports with a working knowledge of simple formulae
  • Experience of extracting and manipulating data from a variety of sources
  • Organised and able to manage a large flow of invoices and payments to our supplier
  • Confident phone manner
  • Resilient and determined character to handle suppliers and other pain points

 

To be jointly responsible, reporting to the Accounts Payable Supervisor, for maintaining the multi-currency purchase ledgers of Nelsons to ensure that correct records are maintained, all invoices received are matched to purchase orders where appropriate and are correctly authorised and paid when due.

PR Manager

Department: Marketing

Company: Global Marketing

Location: Nelsons House

City: London

Country: United Kingdom

Reference: VA200

The PR Manager will be responsible for leading Nelsons brand PR plans (RESCUE, Spatone) to ensure the brands achieve maximum PR exposure in line with the overall brand strategy in the UK and EM key markets.

 

Key Responsibilities 

  • Planning and delivery of RESCUE and Spatone brand PR plans, meeting agreed goals, timelines, objectives, budgets and coverage targets in UK and EM key markets.
  • Working with UK, Ireland and Australia marketing and digital teams to ensure campaigns are integrated. 
  • Develop and achieve approval from the relevant Region Brand Managers for annual PR budgets. 
  • Ensure there is ongoing proactive media relations for brands using creativity, opportunity, Response source and reactive enquiries.
  • Ensure brand PR social guidelines are followed and create some Global content.
  • To ensure proactive monthly reporting to Brand managers on the progress of PR plans and to make sure they are aware of delivery against plan and targets. 
  • Responsible for ensuring intel/press coverage information on all brands is available for distribution both within the Zone and across the wider organisation.   
  • Implement the trade campaigns by placing both relevant colour separations and editorial features.
  • Generate blog content and support the digital content team when necessary with additional content creation and SEO optimisation.  

 

Skills and Experience 

 

Essential 

  •  Previous work experience in a PR agency /role at PR Manager level or similar including excellent press release and feature writing skills and experience of liaising with consumer journalists to achieve press coverage
  • Strong organisational skills – ability to juggle / prioritise a number of tasks  Strong digital experience 
  • Well-developed interpersonal communication skills – comfortable dealing with a range of different stakeholders
  • Resourceful/highly motivated – able to work on own initiative
  • Initiative and creative
  • Good basic numeracy and analytical skills  – for example, to be able to deal with invoice logs in Excel and coverage evaluation software
  • Methodical with good attention to detail  Good basic I.T. competencies in Microsoft Office specifically Word, Excel, Powerpoint and Outlook 
  • Good written and spoken English 

Desirable 

  • Some experience of using PR evaluation software – Gorkana.
  • Creative – for example, able to find interesting yet relevant angles for press releases.
  • Prior knowledge of Nelsons’ brands and/or an understanding of the natural/complementary medicines industry.
  • PR experience within the healthcare industry  
To be responsible for leading Nelsons brand PR plans (RESCUE, Spatone) to ensure the brands achieve maximum PR exposure in line with the overall brand strategy in the UK and EM key markets.

Global Brand Manager

Department: Group Marketing

Company: Global Marketing

Salary: 33,000 - 35,000

Location: Nelsons House

City: London

Country: United Kingdom

Reference: VA201

The Global Brand Manager will support the Rescue Global Marketing Manager by leading key global initiatives (such as NPD and campaigns) in line with the Rescue brand strategy, in order to grow the brand in our key markets. In addition they will have full responsibility to lead and manage the Nelsons brand ranges including Arnicare & Teetha. Anticipated split of role would be 70% Rescue/ 30% Nelsons. 

 

Key Responsiblities

(Global Brand Direction / Brand Planning)

- To support in the development and implementation of the RESCUE global brand strategy, creating playbooks and guidelines to ensure consistent global execution of the strategy

- Monthly operational reporting and analysis of brand performance for RESCUE including identifying key trends and making recommendations

- Lead the development of key global Rescue initiatives such as NPD launches, consumer campaigns, supported by playbooks and best practice guidelines to help market implementation

- To lead the planning, development, implementation and monitoring of the future Nelsons Baby strategy and Nelsons Brand strategy . 

- To lead the development of key brand assets and guidelines for the Nelsons portfolio brands including Teetha and Arnicare

- Project Management key NPD projects for the Nelsons portfolio 

- Analysis of brand performance to assist in the development of the Global Brand Direction plans as well as any other key projects. Using business objects & any other key data available to provide both full analysis and snapshot of brands performance.  

- Full management of the Nelsons brands budgets, and project budgets for Rescue – ensure efficient use of spend 

- Liaise with key markets (UK, France, US, Germany and export markets ) to gain consumer and customer input to initiatives and support the markets in executions

 

Skills & Experience


Essential

- Previous experience in Brand Marketing 

- Effectively communicates ideas, briefs, plans, objectives etc

- Analytical

- The ability to communicate complex technical information and interpret this for different audiences

- Ability to work across all levels and liaise with factory, sales, marketing, senior management

- Experience of the complete cycle of executing a brand plan

- An able and persuasive presenter

- Prioritises and organises work to meet deadlines without direct supervision

- An aptitude for and experience of analysing and interpreting data

- Basic knowledge of MS Office: Word, Excel, Powerpoint


Desirable

- Educated to degree level and/or a Marketing or relevant Business qualification

- Working knowledge of digital marketing

- Previous experience in healthcare or FMCG sectors

- Previous experience of working with UK retailers, in particular the Grocery and Pharmacy channels

 


The Global Brand Manager will support the Rescue Global Marketing Manager by leading key global initiatives (such as NPD and campaigns) in line with the Rescue brand strategy, in order to grow the brand in our key markets. In addition they will have full responsibility to lead and manage the Nelsons brand ranges including Arnicare & Teetha. Anticipated split of role would be 70% Rescue/ 30% Nelsons.

R&D Coordinator

Department: Technical - R&D

Company: Supply Chain Organisation

Location: Endeavour Way, Wimbledon

City: London

Country: United Kingdom

Reference: VA203

To plan, organise, execute and communicate R&D projects which include formulation development, contract manufacturing activities, procurement, validation, and other technical activities. 

 

Key Responsbilities

- Working closely with Marketing and Procurement, help identify suitable third party manufacturers for new product development (NPD) opportunities, that meet the brief, the target cost, and Nelsons requirements, in order to pass Feasibility stage.

- Work closely and build close relationships with selected third party manufacturers to help develop or to improve our products.

- Create and maintain current project plans for all assigned projects, and help to ensure that activities are completed on time and are regularly communicated. 

- On behalf of R&D provide project updates on a regular basis to key stakeholders in Marketing, Production, Regulatory, and Quality, and help to ensure agreed actions are completed in a timely manner.

- Help to ensure that correct information is provided for NPD gate or project meetings.

- Prepare technical documentation where necessary such as specifications, stability protocols and methods of manufacture.

- Identify and arrange the validation for analytical methods based on claims and lead ingredients used in NPD projects.

- Keep abreast of trends in dietary supplements and herbal raw materials and products, and present innovation ideas to the Marketing team.

- Assist in innovation projects where required.


Qualifications

- Degree qualifications or above in a Science subject


Skills & Experience


Essential

-Experience of working in an R&D / NPD capacity in either a food, nutritional, cosmetic, or pharmaceutical environment.

- Strong project management skills.

- Good attention to detail

- Can-do attitude

- Practical and organised approach

- Effective communicator



Desirable

- Experience of analytical testing of vitamins or other supplements 

- Experience of production processes for tablets, liquids and creams 

To plan, organise, execute and communicate R&D projects which include formulation development, contract manufacturing activities, procurement, validation, and other technical activities.

Regulatory Submissions & Support Officer

Department: Regulatory Affairs

Company: Group Quality and Regulatory Operations

Location: Nelsons House

City: London

Country: United Kingdom

Reference: VA204

Responsible for collation and maintenance of regulatory product information. Assisting in managing, maintaining and preparing registrations/notifications for UK, Ireland and the Emerging Markets to ensure product compliance in various categories including herbal, homeopathic, food, food supplement and cosmetics.  Supporting the UK and global regulatory teams. Working with the UK marketing team and support the global marketing teams to ensure advertising and marketing communications are compliant. 


Key Responsibilities

- Collating of data and preparation of dossiers for submission to Regulatory Authorities (UK and Overseas/Emerging Markets).  Close liaison with regulatory authorities.  Co-ordination of follow-up with Regulatory Authorities so that Marketing Authorisations (MA) are received in a timely fashion.

  • Support in maintaining existing MAs (variation, renewals, PSURs) & update safety information.
  • Artwork review and provision of regulatory advice for marketing and sales functions for UK, Ireland and Emerging Markets , including:

- approval of product labelling.

- approval of advertising and promotional material in accordance with the legislation and best code of practice.

  • Provide support to Marketing, R&D & Supply Chain colleagues to help deliver projects
  • Attendance at internal and external meetings as required
  • Assist in co-ordinating technical information and producing templates for use by customer services and other departments.
  • Support the R&D team with routine stability protocol approval.
  • Contribute to the effective administrative organisation and running of the Regulatory Affairs department. 

 

Person Specification 

- Experience of working within the pharmaceutical/ healthcare industry in regulatory affairs is essential. Experience of regulatory review and compliance of marketing, communication and advertising material essential.

- Professional, bright, ability to work on own initiative, self motivated.

- Confidence, personality and ability of dealing with people at all levels.

- Good written and oral communication skills.

- The ability to prioritise and deal efficiently and effectively with workload.

- The ability to be diplomatic and discreet where necessary - confidentiality.

- Pragmatic and able to work under pressure and adhere to deadlines.

- Sense of humour.

- Ability to drive. 

Responsible for collation and maintenance of regulatory product information. Assisting in managing, maintaining and preparing registrations/notifications for UK, Ireland and the Emerging Markets to ensure product compliance in various categories including herbal, homeopathic, food, food supplement and cosmetics. Supporting the UK and global regulatory teams. Working with the UK marketing team and support the global marketing teams to ensure advertising and marketing communications are compliant.

Labratory Validation Team Leader

Department: Technical - Stability and Method Validation

Company: Supply Chain Organisation

Location: Endeavour Way, Wimbledon

City: London

Country: United Kingdom

Reference: VA211

 

To ensure that all Nelsons products are analysed with appropriate, scientifically valid test methods and equipment.To plan, perform, and report laboratory method and equipment validation projects according to the Validation Master Plan (VMP), to provide leadership and coaching to the laboratory validation officers, and to ensure the continued compliance of the validation laboratory.To support, where necessary, cleaning, process, or equipment validation studies providing the necessary resources for swabbing or testing samples as required. 

 

Key Responsbilities

Ensure the timely and accurate execution and completion of laboratory validation projects assigned to yourself and the team.

▪ Ensure that the day to day workload of the laboratory validation team is effectively planned, highlighting any issues to the Stability and Method Validation Manager.

▪ Write, execute, report and review protocols as appropriate

▪ Write and review data and reports as appropriate

▪ Successfully transfer new validated methods into the QC team.

▪ Research and help to provide starting methods for development projects, developing scientifically valid methods for products, herbal materials, and materials, adhering to key NPD milestones.

▪ Support production validation projects as appropriate, providing the resources to or develop methods as required, and to swab and/or test samples.

▪ Conduct or ensure out of specification investigations are performed in a timely manner and implement any necessary corrective actions.

▪ Write or update SOPs, work instructions and/or change control/URS/IOQ/PQ documents for laboratory methods or equipments.

▪ Ensure the validation laboratory is maintained clean, tidy and GMP compliant

▪ Ensure the Data Integrity policy is followed by the team at all times.

▪ Manage the Laboratory Validation Officers, set objectives, carry out regular performance reviews and develop appropriate training plans.

▪ Represent the Technical department on cross-functional project teams where required.

▪ Provide validation input and support to regulatory submissions or inspections by authorities such as the MHRA, FDA, and TGA.

▪ To carry out any other reasonable management requested task.

 

Person Specification

 

Skills & Experience 

 

Essential

▪ Minimum of 3 years experience in an analytical laboratory role

▪ Experienced in HPLC/GC techniques

▪ Experienced in development and validation of analytical methods

▪ Experienced in pharmacopeial and/or food supplement requirements

▪ Experience in conducting Out of Specification (OOS) investigations

▪ A good appreciation of Good Manufacturing Practice

▪ Strong report writing skills

▪ Good attention to detail

▪ Practical and organised approach

▪ Hands on / active team leader and coach

▪ Ability to plan and prioritise work according to business needs

 

Desirable

▪ Supervisory experience in a product development, analytical or stability laboratory role

▪ Experienced in testing of plant materials, vitamins, minerals, and other food supplements

▪ Experienced in development and evaluation of product specifications

▪ Experience in cleaning validation

▪ Experience in equipment validation

▪ Previous experience of microbiological validation, analysis or evaluation of results

▪ Experienced in outsourcing of testing to suitable laboratories

▪ Experience of production processes for solids, liquids and creams 

 

 

To ensure that all Nelsons products are analysed with appropriate, scientifically valid test methods and equipment. To plan, perform, and report laboratory method and equipment validation projects according to the Validation Master Plan (VMP), to provide leadership and coaching to the laboratory validation officers, and to ensure the continued compliance of the validation laboratory. To support, where necessary, cleaning, process, or equipment validation studies providing the necessary resources for swabbing or testing samples as required.

Maintenance Team Leader

Department: Technical - Engineering

Company: Supply Chain Organisation

Location: Endeavour Way, Wimbledon

City: London

Country: United Kingdom

Reference: 2

To manage the maintenance of all equipment, control systems and site facilities ensuring all production equipment runs reliably and efficiently. To ensure maintenance of the physical plant and grounds.

To work with other key stakeholders including Team Leaders, and Quality Assurance (QA) in order to maintain a process of continuous improvement and to make recommendations on future processes and technology.

 

Key Responsbilities 

To manage the maintenance team, ensuring standards are continuously improved and maintained through training and development.

• Create, maintain and enhance working relationships within the team and across the department. Identify development needs of maintenance/ electrical engineers to develop a multi-skilled flexible team.

• To manage and carry out the requirements of the planned preventive maintenance programme, as well as reactive maintenance duties.

• To regularly report on all agreed KPI’s, highlighting any variances with action plans.

• To work with the Team Leaders in the application of lean manufacturing techniques as part of the continuous improvement programme.

• To ensure production lines are capable of running at optimum efficiency through timely and effective maintenance, correct operation and asset care and involvement in continuous improvement processes.

• To perform and support in depth fault finding, diagnosis and breakdown repairs as necessary.

• To manage engineering related contractors brought in to resolve breakdowns and perform maintenance that cannot be dealt with in-house.

• To assist with machine changeovers, and train production technicians/ staff as necessary.

• To provide support in key operations projects e.g. facilities upgrade, capital investment proposals, new product introductions.

• To carry out any associated project work as required.

• To manage and review the maintenance budget, making savings where appropriate.

• To work closely with the Engineering Services Manager, to ensure appropriate engineering standards are in place and the site is maintained to a high level. 

 

Working Contacts

Internal

• Head of Operations (EW)

• Engineering Staff

• Engineering Services Manager

• Production Team Leaders, Production Technicians and Operatives

• Health and Safety Advisor

• Packaging Technologists

• Purchasing Staff

• QA/QC Staff

• Warehouse Staff

External

• Equipment suppliers

• Consumable supplier

• Third party auditors

Qualifications/Experience

 

Skills and Experience 

Essential

• HNC/HND in Engineering

• Extensive Knowledge of preventative maintenance programmes

• Previous management/ leadership experience with excellent communication skills

• Ability to strongly monitor and report results

Desirable

• High level of Mechanical and Electrical experience

• FMCG packaging machinery or pharmaceutical experience

• Experience in the following areas:

- Liquid filling

- Cartonner systems

- Labelling

- Tube filling

- Shrink wrap systems

- Programmable Logic Controller (PLC) interrogation

Behaviours

• Professional, self motivated with the ability to work on own initiative

• Confident and able to deal with people at all levels

• Able to prioritise and deal effectively with a varied workload

• Able to work under pressure and to deadlines

• IT literate

• Good fault finding skills

• Ability to read ladder diagrams

• Lean manufacturing experience

• Good man management skills

• Completer/finisher 

To manage the maintenance of all equipment, control systems and site facilities ensuring all production equipment runs reliably and efficiently. To ensure maintenance of the physical plant and grounds. To work with other key stakeholders including Team Leaders, and Quality Assurance (QA) in order to maintain a process of continuous improvement and to make recommendations on future processes and technology.

Accounts Payable Supervisor

Department: Finance

Company: Group Finance

Location: Nelsons House

Reference: VA215

To be responsible for the Company’s multicurrency purchase ledgers, and to supervise and develop the AP Clerk. The Accounts Payable Supervisor (APS) is responsible for ensuring that all invoices are processed in a timely manner in accordance with Company policies. The APS is also responsible for ensuring that the Fixed Asset register is kept up to date with all new Capex additions as well as ensuring the register fully reconciles with the General Ledger accounts.

 

Key Responsbilities

▪ To manage and develop the AP Clerk, ensuring that a formal training and development plan is agreed to and that regular performance reviews are conducted

▪ To set up new accounts and to maintain the supplier accounts database, ensuring that all information is up to date and accurate in order to facilitate analysis of payment runs

▪ To ensure that all received invoices are valid and are registered promptly and accurately

▪ To ensure that all stock purchases are matched to authorised purchase orders and if not matched to authorised purchase orders are properly authorised with correct nominal ledger coding in order to enable analysis before payment

▪ To maintain department authority list, ensuring master file of authorised signatories is up to date

▪ To be responsible for the planning and review of all supplier payment runs as well as ensuring that the treasury Officer is kept up to date with payment run estimates including, Capex and urgent payment requests

▪ To maintain an up to date and accurate Fixed Asset register for the UK and Pharmacy ensuring that all company assets are suitably recorded

▪ To monitor the movement of the Group Company assets and to ensure that asset purchases, transfers and disposals are recorded accurately and completely

▪ To prepare and post the Depreciation charge each month for the UK and Pharmacy.

▪ To fully reconcile the Fixed Asset ledger with the General ledger accounts at month-end as well as year-end

▪ To aggregate all the fixed assets planned for the following year by all individual cost centres and zones

▪ To provide the cost centres with depreciation predictions based on current fixed assets

▪ To prepare the Fixed Asset Schedule for the budget and forecasting packs

▪ To ensure goods received not invoiced (GRNI) are reconciled on a monthly basis

▪ To ensure that the items on the aged creditor list are cleared in a timely manner in line with payment runs and to ensure that queries are resolved with particular attention paid to old invoices

▪ To investigate and correct any debit balances (eg overpayments) by liaising with the relevant member of the Finance team and/or directly with the supplier

▪ To oversee month end procedures ensuring Accounts Payable closes at the end of working day 1 to allow for up to date processing of invoices, reconciliation of purchase ledger control accounts and accounts payable suspense accounts

Job Description/Accounts Payable Supervisor/ Sept 2018 V1.1

▪ To assist with the completion of Intrastat returns for goods in, and to ensure the VAT input account reconciles to the Invoice Audit Trail

▪ To carry out all year-end reconciliations and prepare the Trade Creditors schedule to be included in A Nelson & Co Ltd’s Statutory Accounts

▪ To ensure that all documentation necessary for the auditors is available for Trade Creditors as well as Fixed Assets

▪ To conduct routine inspection of supplier accounts against statements received including responsibility for resolving any queries

▪ To work with the Cashier to ensure that all direct debits are correctly managed, up to date and paperwork received to allow correct processing

▪ To send out reminders to department managers on a weekly basis to ensure that invoices are returned and authorised promptly in time for payment runs

▪ To ensure that queries are communicated and resolved with department managers

▪ To increase awareness of the Accounts Payable function through internal communications to all departments

▪ To ensure the Company is made aware of the payment run schedule

▪ To suggest and implement changes in processes to improve efficiency and effectiveness in the role

▪ To ensure all invoices, records, and systems are well maintained

▪ To carry out any other reasonable management requested task 

 

Person Specification

▪ GCSE (or equivalent) in Mathematics & English Language are essential

▪ Minimum 2 years experience working in an accounts department

▪ Intermediate knowledge of accounting packages – ideally Sage Line 500.

▪ Intermediate knowledge of MS Excel and Word

▪ Experience of extracting and manipulating data from a variety of sources

▪ Organised with the ability to prioritise and manage workflows

▪ Strong communication skills with both internal and external clients

▪ Confident approach with the ability to remain calm under pressure 

To be responsible for the Company’s multicurrency purchase ledgers, and to supervise and develop the AP Clerk. The Accounts Payable Supervisor (APS) is responsible for ensuring that all invoices are processed in a timely manner in accordance with Company policies. The APS is also responsible for ensuring that the Fixed Asset register is kept up to date with all new Capex additions as well as ensuring the register fully reconciles with the General Ledger accounts.

Direct Purchasing Manager

Department: Procurement

Company: Group Finance

Location: Nelsons House

City: London

Country: United Kingdom

Reference: VA207

The Direct Purchasing Manager will play a critical role in helping the Company to source new products/technologies, raw materials and packaging components, delivering significant cost savings and  minimising working capital. This role will proactively manage contracts with and key supplier accounts,ensuring compliance to contracts and KPI’s. This role will also be responsible for ensuring that suppliers meet all requirements to provide products/materials at the optimum cost, quality, service and reliability. A key part of this role will also include evaluating  and managing risk to facilitate the smooth running of our manufacturing facilities.

Key Responsbilities

  • Acting as a Procurement business partner to the Supply Chain and Quality divisions to ensure that the Procurement function is effectively supporting our manufacturing faciltiies and that Procurement requirements are understood by key stakeholders.
  • Work with Senior Management and Legal in drafting and negotiation of supplier contracts.
  • Manage ongoing supplier contractual relationships and assist in building effective partnerships.
  • Manage supplier performance,quality and risk including addressing any short-comings through effective supplier management and escalation as required.
  • Create, Manage and Maintain KPI and SLA agreements.
  • Create, Manage and Maintain annual cost reduction plans with suppliers as appropriate.
  • Maintain SOPs (Standard Operating Procedures) for all supplier processes.
  • Take a leading role in identification and delivery of cost saving opportunities which contribute to annual cost savings targets.
  • Identify and implement process improvements.
  • Monthly reconciliation of stock held at suppliers.
  • Work with Innovation and R&D teams to ensure capabilities of suppliers are known and utilized where possible.
  • Manage budget requirements for suppliers under management.
  • Working with wider Procurement function to help drive the functions agenda and strategy.

 

Person Specification

Qualifications

  • Ideally educated to degree level
  • Preferably CIPs qualified or working towards

 

 Skills & Experience

  • Significant manufacturing Purchasing experience
  • Working knowledge Packaging suppliers beneficial
  • Strong IT skills, preference for intermediate/advanced Excel, Database and PowerPoint
  • Strong negotiating skills
  • Excellent communication skills and a capability to work cross functionally in the organisation
  • Excellent organizational skills 
  • Experience in project management is desirable      

Behaviours 

  •  Flexible approach
  • Ability to work independently
  • Ability to work under pressure


The Direct Purchasing Manager will play a critical role in helping the Company to source new products/technologies, raw materials and packaging components, delivering significant cost savings and minimising working capital.

Marketing Manager - Distributor Markets

Department: Marketing

Company: Global Marketing

Location: Nelsons House

City: London

Country: United Kingdom

Reference: VA214

Fixed Term Contract - 10 Months

 

This role will co-develop and implement the marketing strategy and annual plans for our key distributor markets, adapting global toolkits and strategy guidelines to local market consumer and trade needs, in order to maximise sales and share.

Nelsons only operates a direct model in our top 4 markets (UK, France, Germany and the US) – however it also sells via distributor partners in a number of other key markets (5 of which have been called out as key growth markets in our strategic plan).

These distributor markets have significant A&P spends in order to drive growth, however the marketing plans are not always aligned with our brand equity and the spend is not efficient (for example being spent on creation of assets as opposed to leveraging global toolkits).

This role is being created to work across the top 10 distributor markets, partnering with GMs and IAMs and export managers in 3 zones to improve the plans, driving stronger growth and building the equity of our key global brands; Rescue, Bach and Spatone. It will also provide a strong “voice of the markets” within group marketing, inputting to brand strategy and parterning with the Global Brand Marketing Managers (GBMM) to develop toolkits than can be rolled out globally.

 

 Key Responsibilities

• Support the HoM in partnering with each market (Distributor marketing team and Nelsons lead) to develop the marketing strategy and 5 year pipeline of NPD.

• Develop the annual plan,in conjunction with the HoM, Distributor Marketing team and Nelsons lead in line with the strategic plan and annual joint business plan (JBP).

• Develop proposals on the allocation of the investment of incremental funds from the central budget – developing the business case and ensuring the best use of funds to drive brand strategy and ROI.

• Input into NPD development.

• Partner with countries to optimise the NPD launch plan, support the logistics of this. For example, supporting with artworks, Supply Chain requirements, and other portfolio changes & product lifecycle projects in distributor markets.

• Manage projects for local market research or advertising development as needed. For example, if Global Toolkits are not sufficient.

• Work with Global Brand Marketing Managers (sometimes acting as lead market for key projects) to develop toolkits on global intiaitves, for global roll out, and act as a key consult on global brand strategy.

• Manage flow of information between Global Marketing and key distributor markets ensuring markets are aware of all iniatives, and global has input of local market consumer, competitor and customer trends.

• Holds direct responsibility for 3 selected Distributor markets as marketing lead.

• Commercial KPIs: Sales and profit delivery of the assigned markets. Delivery of market share and distribution targets for base business and NPD. Responsible for the marketing budget across selected markets and for ROI measurement.

• OTIF delivery of assigned projects.

Market classification:

• 3 selected Distributor Markets (TBC) – full partnership for plan development.

• Tier 2 markets – information point of contact for the IAMs and export managers. but no direct involvement in their marketing plans.

 

Person Specification

Education and Qualifications

• English and Maths to GCSE Grade C or above (or equivalent).

• Ideally educated to degree level.

 

Skills and Experience

• Significant Marketing experience, combining strategic and operational skills (sales experience desirable).

• Successful track record in brand building in local market.

• Track record of results growing sales and share via 3rd parties / a distributor model (desirable).

• Experience across multiple global markets.

• Good influencer and negotiator, comfortable in a matrix environment.

• Strong people management skills.

• Ability to coach and influence local markets.

• Understanding of regulated/ medical/ OTC industries with experience of natural or homeopathic an advantage.

• Very strong verbal and written communication skills with the ability to work with stakeholders at all levels both locally and internationally.

To co-develop and implement the marketing strategy and annual plans for our key distributor markets, adapting global toolkits and strategy guidelines to local market consumer and trade needs, in order to maximise sales and share.

General Manager Northern Europe

Department: Northern Europe GM

Company: Northern Europe

Location: Hamburg Office

Reference: 1

Nelsons are looking to appoint a General Manager for Northern Europe to develop and deliver an achievable strategic business plan within the Northern European Countries that will increase the overall number of users of our products leading to increasing sales volume, value and profitability of Nelson’s business in these key target markets, supporting the continued growth of Nelsons’ organisation. Leading a team this person will have the full P& L responsibility for the Region ensuring it achieves the KPI’s and will act as the Legal head of company with Germany.

 

KEY RESPONSIBILITIES:

STRATEGIC

• Develop the NE strategy that grows sales and profit with a balance of ambition and realism.

• Define the business objectives and operational tactics to achieve the strategic plan in agreement and alignment to the global strategy

• Proactively EXECUTE plans and track performance against the plan and manage as necessary to deliver the objectives.

• Take ownership for delivery of all elements of the strategic plan and ensure the NE Team are fully aligned behind it.

 

SALES

DIRECT SALES

• Define a commercial plan with the regional sales team to achieve the annual sales and profit budget

• Define joint business plans with key retailers that:

• Grow Nelsons sales and profit sustainably within customers and channels

• Grow Nelsons total P&L profitability annually

• Delivers effective “perfect store” visibility and in store promotions with measureable ROI

• Achieve weekly, monthly and qtly monthly sales targets as well as the full in financial year

• Accurately forecast the NE leading SKUs to within the agreed MAPE (12 month MAT)

• Maximise the directs business on sales, profit and manageability

 

DISTRIBUTOR MANAGED MARKETS, ENSURING BEST PRACTICE IS FOLLOWED BY ALL PARTIES

• Distributor search & selection

• Distributor evaluation, change and new recommendations

• Develop the 3-5 year business plan per country with agreed price structure

• Negotiate and put in place the distributor agreement using Nelsons contract template

• Deliver the Nelsons P&L attached to the business plan over the duration of the contract

• Recommend and work with the local country to meet/ outperform budgets and plans

• Ensure sales and stock reports, purchase forecasts, exchange rate policies and marketing plans are updated on a regular basis either in line with agreed processes or contractual agreements

• Ensure Nelsons best practice templates for distributor management are followed and properly

 

MARKETING & PR

• Develop a NE marketing plan and have approved by the CCO / CMO

• Set objectives that can be measured and directly impact the consumer objectives

• Define a marketing plan/ calendar by retailer / distributor

• Ensure retailer and marketing promotions are effective with good ROI

• Measure performance and effectiveness of the marketing plan/ initiative in an unbiased way

• Maximise the launch of New Product with Nelsons current portfolio to maximum effect

• Ensure adherence to the Nelsons NPD stage gate process and accurately/ timing complete all necessary input documents when required

• Maximise the launch of New Products outside of Nelsons existing portfolio to help develop new categories and build leading brands for the future

• Conduct PR in an cost effective manner and evaluate results to publicise success

• Work with Group Marketing on trademarks and any local market research

 

PRODUCT SUPPLY, REGULATORY AND QUALITY

• Work with the SCO to ensure smooth product supply to NE customers

• Adhere to MOQs, EOQs, Lead times to ensure smooth delivery

• Accurately measure, monitor and accrue any:

o Artwork changes – minimise and operate efficiently

o Discontinuations – minimise write offs

o Slowing moving SKUs/ low shelf life – encourage plans to increase sales and accrue for any potential write offs

• Stock – agree a stock level with SCO that delivers an acceptable customer satisfaction and not too high an inventory with finance

• Ensure all NE products within the NE countries comply with the appropriate laws and regulations

• Work with the regulatory team to ensure the above occurs with minimal disruption

• Pro-actively bring forward any regulatory impacts you are aware of and work in a pro-active way to drive these changes forward

 

FINANCIAL

• Ensure accurate daily, monthly, quarterly and annual financial reporting for the NE accounts

• Fully comply with the Nelsons IBP process

• Supply all reports via your finance Business partner to group finance

• Budget in accordance with the Nelsons annual planning calendar and budget timetable

• Ensure financial targets are achieved including:

         - Forecasting

         - Sales

         - Profit

         - Cash flow-o Inventory

 

HR

• Motivate, manage, train, and challenge the NE team

• Develop the NE team by using best practice tools and processes

• Motivate the NE team by setting clear, challenging and achievable objectives

• Arrange regular 121s including appraisals with your direct reports to ensure they are on track with their budgets and objectives

• Sign off all direct reports expenses in line with the company policy

• Assess the NE team in terms of their next career moves and ultimately develop them accordingly. Ideally setting up succession planning for the NE GM role

 

GENERAL

• Complete a monthly report on the NE performance

• Complete any ad hoc analysis

• Attend any regular or ad hoc meetings

• Conduct any other tasks

 

PERSON SPECIFICATION:

Qualifications

Educated to degree level or higher

 

SKILLS/EXPERIENCE:

• Proven experience of growing a brand business in the region from development of the strategic plan through to the successful execution in a distributed Sales environment.

• Proven sales track record and managing a sales Team and a multi functional experience / understanding across mktgg, shopper, finance and other related business functions

• Experience of SFE is desirable

• Demonstrated Leadership / People Management Skills with the proven ability to develop team members to their full potential through effective coaching, listening and supporting.

• Proven experience of optimising a P&L in a distributed Sales/ Commercial multi-country environment

• Commercial Business acumen with an ability to detect and implement value creation opportunities without compromising standards.

• Detailed knowledge of the Northern European Markets retail environment.

• Sound Commercial Business Judgement skills with strong customer focus.

• Strong organizational skills with the ability to pre-empt issues through forward planning.

• Outstanding strategic and tactical influencing skills.

• Excellent interpersonal & communications skills both written and verbal.

• An excellent ambassador for Nelsons brand with real Platform Competence

• Results orientated with a proven track record of achieving results

• Proven multi- country experience with excellent cultural awareness.

• Commercial experience / understanding of the regulatory environment for Natural Healthcare products.

• Ability to make high quality decisions through evaluating all relevant data and reaching unbiased and logical conclusions.

• Ability to work in team and is a proactive team player.

• Good statistical and numerical ability.

• Ability to work well under pressure. 

To enable, manage and support application systems projects. Business analysts are key enablers of system implementation and change at Nelsons. They engage with Nelsons stakeholders to understand their requirements and turn them into technical requirements for suppliers. For some initiatives they will be seconded to a business projects as a subject matter expert, for others they will project manage the change themselves.

Key Account Manager Online

Department: Northern Europe Sales

Company: Northern Europe

Location: Hamburg Office

City: Hamburg

Country: Germany

Reference: VA210

 

 

Die Nelsons GmbH mit Sitz in Hamburg ist eine 100%ige Tochter der A Nelsons & Co Ltd, London. Die A Nelson & Co Ltd ist mit einer über 150jährigen Tradition Englands ältester und größter Hersteller von homöopathischen und natürlichen Produkten rund um ein ganzheitliches Wohlbefinden. Der Schwerpunkt liegt aktuell in der Herstellung und dem weltweiten Vertrieb der Original Bach®-Blüten und des RESCUE® Sortiments sowie der Marken ferrotone® und arnicare®. In Deutschland erfolgt der Vertrieb apothekenexklusiv, in weiteren nordeuropäischen Märkten erfolgt der Vertrieb über Distributeure.

Für unsere Niederlassung in Hamburg suchen wir einen

 

Key Account Manager Online (m/w)

 

 

Ihre Aufgaben:

 

Als Key Account Manager Online sind Sie Teil eines international arbeitenden Teams, das zum einen die nationalen Key Accounts, zum anderen die Key Accounts in den nordeuropäischen Märkten betreut. Sie berichten an den Head of International Key Account Management. Zu Ihren Kunden gehören die deutschen Versandapotheken, für die Sie die Schnittstelle zu unserem Unternehmen sind. Sie planen und verhandeln mit den Kunden individuelle Jahresvereinbarungen, identifizieren Umsatzpotentiale und setzen diese in individuelle Aktionen um. In Kooperation mit unserer Marketingabteilung setzen Sie zusammen mit den Partnern gemeinsame Marketingpläne auf, die das Wachstum in diesem Segment bestmöglich unterstützen, und überwachen die Exekution dieser Pläne. Sie liefern in Zusammenarbeit mit den Kunden Daten für die Budget- und Forecastplanung, analysieren Budget-Abweichungen und entwickeln gegensteuernde Maßnahmen.

 

 

Ihr Profil:

 

Sie haben ein abgeschlossenes BWL-Studium oder besitzen eine vergleichbare Ausbildung und konnten bereits Erfahrung im Online Key Account Management sammeln. Sie arbeiten lösungs- und ergebnisorientiert und lassen sich von auftretenden Hindernissen nicht aus der Ruhe bringen. Sie sind es gewohnt Ergebnisverantwortung zu tragen und umsatzorientiert zu arbeiten. Sie besitzen ein hohes Maß an Eigenständigkeit, Belastbarkeit und Flexibilität gepaart mit einer unternehmerischen und lösungsorientierten Denkweise. In Gesprächen überzeugen Sie mit Ihrer Kommunikatonsstärke und Ihrem Verhandlungsgeschick sowie durch eine ausgeprägte Kundenorientierung. Außerdem haben Sie Spaß daran, in einem leistungsstarken Team eigenverantwortlich arbeiten zu können. Abgerundet wird Ihr Profil durch Deutschkenntnisse auf muttersprachlichem Niveau und sehr gute Englischkenntnisse.

 

Unser Angebot:

 

Wir bieten eine äußerst abwechslungsreiche und verantwortungsvolle Tätigkeit in einem dynamischen Umfeld und die Mitarbeit in einem hoch motivierten und erfolgreichen Team. Unser Arbeitsklima ist geprägt von flachen Hierarchien, Eigenverantwortlichkeit und unternehmerischem Denken. Zusätzlich bieten wir eine attraktive Vergütung und interessante Sozialleistungen.

 

Haben wir Ihr Interesse geweckt? Dann freuen wir uns auf Ihre aussagekräftige Bewerbung mit Angabe Ihrer Gehaltsvorstellung und des nächstmöglichen Eintrittstermins an:

 

 

 

Nelsons GmbH, Personal, Heegbarg 2, 22391 Hamburg

E-Mail: bewerbung@nelsons.net

 

 

Die Nelsons GmbH mit Sitz in Hamburg ist eine 100%ige Tochter der A Nelsons & Co Ltd, London. Die A Nelson & Co Ltd ist mit einer über 150jährigen Tradition Englands ältester und größter Hersteller von homöopathischen und natürlichen Produkten rund um ein ganzheitliches Wohlbefinden. Der Schwerpunkt liegt aktuell in der Herstellung und dem weltweiten Vertrieb der Original Bach®-Blüten und des RESCUE® Sortiments sowie der Marken ferrotone® und arnicare®. In Deutschland erfolgt der Vertrieb apothekenexklusiv, in weiteren nordeuropäischen Märkten erfolgt der Vertrieb über Distributeure.

Head of HR

Department: Human Resources

Company: Group Corporate Services

Location: Nelsons House

City: London

Country: United Kingdom

Reference: VA205

The Head of HR will devise and implement HR strategies that support the company’s key objectives through the engagement, performance and development of its people and the successful management of change within the right cultural context.


This requires the effective combination of resourcing, performance, reward, development and communication arrangements to build effectiveness at organisational, team and individual levels.


The Head of HR is seen as playing a key role as a strategic business partner to senior managers throughout the business.  This demands the ability to link HR directly to the company’s commercial imperatives, to challenge convention, influence all stakeholders and operate simultaneously at both strategic and operational levels.

 

Responsible for:

Organisational Development Business Partner

HRBP

Recruitment Officer

HR Officer 


Key Responsbilities

Act as a Business Partner 

Develop HR plans that are strongly focused on the needs of the business: both driven by and influencing what the management team wants to achieve.

Act resourcefully in guiding and coaching people at all levels in the company to achieve both strategic goals and operational objectives.

Participate in meetings with fellow senior managers and contribute to the formulation of strategy and, particularly, the dynamic part that Human Resources can play.

Work with senior management colleagues to continually develop the culture supported  in which the desired results can be achieved in an optimal manner.  Pay attention to company culture and the overall employee experience of Nelsons and take action to ensure that it serves to attract, motivate and retain great people.

 

Maintain Effective HR Practice

  • Ensure the company is well equipped to recruit excellent candidates with the right mix of skills and attitudes.
  • Continue to review and monitor our GDPR compliance across HR and Recruitment.
  • Work specifically with managers at all levels to motivate, develop and keep the best talent - be they potential future senior managers, technical specialists or the highest performers.
  • Maintain an effective performance management system that links company and individual objectives and development needs and provides clear and objective measurement of success.  Ensure that all performance levers (training, reward, communication, policy and procedures etc) work in harmony to enable a high performance culture.
  • Meet strategic training and development requirements through the provision of programmes at either a corporate or local level, depending upon the most cost effective method of delivery.  Continuously develop the provision in line with changing business priorities.  Respond to local need and facilitate specific local training where required.
  • Develop and maintain a complete compensation and benefits system (pay, bonuses, pension and benefits) that meets the needs of the business to attract and retain talented people, incentivise and reward high performance at business, team and individual level. 
  • Ensure the provision of a pragmatic, professional, business oriented operational HR service, utilising policies and procedures that are in line with legal, regulatory and best practice requirements whilst remaining appropriate to the needs of the business.
  • Work closely with senior managers to review the organisation in light of future objectives and manage required changes.  Ensure that all aspects of organisational change are successfully managed to ensure results are quickly realised whilst maintaining the positive engagement of people and a healthy culture.
  • Act as a facilitator in team meetings and workshops, helping managers to work together effectively in identifying and meeting opportunities for business improvement.
  • Work with senior management teams on ad hoc projects as and when required.

 

Skills & Experience

  • Extensive experience in HR Senior Management 
  • Demonstrable experience managing change across an organization.
  • Ideally experience working in an SME (or ability to relate to small business).
  • Pragmatic, results focused and commercially minded with strong analytical skills and ability to assess commercial and financial risk.
  • Experience leading a small HR team.
  • Strategic approach alongside a roll-up-your sleeves attitude with a delivery focus.
  • International experience desired, specifically Europe and / or America.
  • Proactive in identifying opportunities to improve business performance.
  • Knowledge of trends in retention strategies, employee performance management and employee engagement.
  • Healthcare or FMCG background, ideally manufacturing experience.
  • Self motivated and results orientated.
  • Excellent communication – both written and oral, negotiation and influencing skills, with the ability to relate to all employees and management at all levels. 
  • Will need to have the gravitas to lead a small team and influence others.
  • Strong stakeholder management skills and ability to influence thinking within ELT.
  • Have the ability to work flexibly, calmly and efficiently whilst responding to a multiple and ever-changing business priorities.

To devise and implement HR strategies that support the company’s key objectives through the engagement, performance and development of its people and the successful management of change within the right cultural context.

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