Careers at Nelsons

As well as a strong heritage - we have the edge in the competition and without a doubt; it’s our people, the Nelsons' family. We work hard, thrive on challenges, demonstrate accountability, laugh a lot and give the best team social events in town! If you share the values of Nelsons and would like to contribute and be part of the success of Nelsons, then join the family! Find our vacancies below.

Our Vacancies

Speculative Application? Apply here

Reference: VA315

If there are no vacancies of interest on our Career's Page, but you would like to register your interest in working for Nelsons, please send us yoru resume and any related cover leters by clicking 'Apply' and submitting your details, and we will consider you for any future suitable postions.

If you would like your details removed, please email hr@nelsons.net 

 

 

*Thank you for your interest in working for Nelsons*

Logistics Coordinator

Department: Logistics - Customer Services

Company: Supply Chain Organisation

Location: UK - Endeavour Way, Wimbledon

Reference: VA318

Ensure timely shipments for distributor and replenishment orders and provide expert logistics support to internal and external partners.

Ensure full compliance to cross border trade regulations, within agreed guidelines and according to standard operating procedures

Work within the end-to-end supply chain to maximise customer satisfaction, meeting and exceeding OTIF targets.

Minimise logistics costs by taking logical decisions to rationalize shipment parameters where possible.

Manage the end-to-end order fulfilment process including order acceptance, flow of inventory to 3PL’s, Nelsons originated shipping documents, stock allocation and order transmission, maintaining up-to-date order fulfilment status at all times.

 

Key Responsibilties

• Liaise with the Logistics Manager to resolve any order fulfilment delays as much as possible.

• Work closely with the Regions to clearly communicate any significant delays then agree and initiate any subsequent action

• Work closely with the Planning team to reduce short supply situations and establish any mitigation actions

• Ensure Sales Orders from the Export Region are aligned to production MOQs

• Work with the Regions to confirm all produced SKUs are shipped.

• Take responsibility for minimising stock write-offs at 3PL warehouses

• Manage the Export Sales Order acceptance process for Export customers

• Maintain and publish an accurate live register of all 3PL Export orders, with detailed status and estimated despatch date information

• Inform customers immediately of any significant delays then agree and initiate any subsequent action

• Be the central point of contact for all customer order related queries. Liaise with appropriate internal staff to resolve queries/obtain answers as required, and feedback to customer

• Measure On Time and In Full (OTIF) vs. customer requested date.

• Perform root cause analysis of any customer service failures. Maintain a rolling corrective actions list and ensure they are completed in a timely manner

• Oversee the smooth flow of inventory from Nelsons production and external 3rd parties into 3PL’s to meet customer order commitments.

• Manage the Sales Order Fulfilment process for Export customers

• Oversee the returns process, ensuring that credits are raised if required and that returned stock is managed according to relevant SOPs

• Maintain accurate records of customer specific logistics requirements.

• Monitor stock levels at 3PL’s, highlight to the Production Planners items where stock has fallen below safety levels

• Monitor and review safety stock levels with 3PL’s and suggest alterations to the Production Planner to improve Customer Service

• To carry out any other reasonable management requested task

 

Person Specification

 Qualifications

Essential 

 • English and Maths GCSE Grade C or above (or equivalent)

Desirable 

• Educated to Degree level

• Logistics or Freight Forwarding qualification and/or FMCG background 

 

Key Skills / Experience

Essential:

• 3-5 years logistics experience, working within an FMCG background

• Experience of international order processing and documentation

• Proven record of implementing supply chain efficiencies

• Strong Numerical and Analytical Skills

• Sound Decision-making

• Excellent communication skills, both written and verbal

• Strong customer service acumen

• Strong organisational skills

• Excellent attention to detail

• Ability to work methodically

• Proven influencing skills, able to work across the business and gain cross functional support

• Proven experience of working within a fast paced environment, resolving multiple conflicts and constraints

• Excellent knowledge and experience within SAP

• Previous experience of Warehouse Management, Order Fulfilment, and Shipping (freight forwarding)

  Desirable:

 Strong numerical and analytical skills

 

Behaviours

• Able to easily gain commitment from non-reports in other departments necessary to perform the job smoothly.

• Ability to work as part of a team and individually

• Self-starter and completer finisher

• Able to thrive in a highly dynamic fast paced environment and deal easily with ambiguity

• Team player

• Positive, forward thinker who is not daunted by change.

• Highly proactive, and thrives on making things happen 

 

Ensure timely shipments for distributor and replenishment orders and provide expert logistics support to internal and external partners.

Maintenance Engineer - Mechanical

Department: Engineering

Company: Supply Chain Organisation

Location: UK - Endeavour Way, Wimbledon

Reference: VA320

To maintain all equipment and control systems and other facilities of the plant, ensuring all production lines at the manufacturing site run reliably and efficiently. Also, to partake in company projects related to the technical role.

 

Key Responsibilities

• To carry out the requirements of the planned preventive maintenance programme.

• To ensure production lines are capable of running at maximum efficiency through involvement in continuous improvement processes

• To perform day to day in depth fault finding, diagnosis and breakdown repairs as necessary

• To assist with machine changeovers, training technicians as necessary

• To provide technical input into key operations projects e.g. facilities upgrade, capital investment proposals, new product introductions

• To carry out reactive and planned maintenance duties

• To carry out production line changes

• To train production staff as required

• To carry out maintenance to the Planned Preventive Maintenance (PPM) schedule

• To carry out any associated project work

• Minor fabrication works where required (milling, turning and welding)

 

Person Specification 

Education / Qualifications

• Educated to a minimum of GCSE level or equivalent (Maths and English)

• HNC/HND Engineering qualification

 

Skills and Experience

• Previous experience working in a fast-paced GMP environment

• Mechanical experience is essential and electrical experience is desireable

• Knowledge of preventative maintenance programmes

• FMCG packaging machinery or pharmaceutical experience

• Experience in some or all of the following areas:

- Liquid filling

- Cartoning systems

- Labelling

- Tube filling

- Shrink wrap systems

- Programmable Logic Controller (PLC) interrogation (Omron, Allen Brady,

Siemens)

• Ability to monitor and report results 

 

Behaviours

• Professional, self motivated with the ability to work on own initiative

• Good interactive and communication skills (written and verbal)

• Team player with the ability to work effectively with colleagues at all levels

• Able to prioritise and deal effectively with a varied workload

• Able to work under pressure and to deadlines

• IT literate (Excel and ideally SAP)

• Good fault finding skills

• Ability to read ladder diagrams

• Lean manufacturing experience

• Adaptable and kean to learn

To maintain all equipment and control systems and other facilities of the plant, ensuring all production lines at the manufacturing site run reliably and efficiently. Also, to partake in company projects related to the technical role.

Demand Planner (6 Month Fixed Term Contract)

Department: Demand Planning

Company: Global Marketing

Location: UK - Nelsons House

Reference: VA325

The Demand Planner will lead and manage the Demand Planning activities, support Sales & Operations Planning (S&OP) within Nelsons and to act as the integration point between the local market and the group demand planning function.

The Demand Planner will need to work closely with representatives from marketing, sales, and finance in order to successfully manage the customer demand being placed on the business and to play a lead role in all forecasting related activities to come up with a clear statement of demand in volume and value by SKU.

The Demand Planner is the integration point between the local functions of sales, marketing and finance, and the Group Demand Planning organisation and is responsible for ensuring that the highest quality of demand is communicated to the Supply Chain Function on a monthly basis. 

 

Key Responsibilities

Strategic 

• Collect and collate market and customer intelligence and make it available to all involved in the forecasting process, and support the local functions with analysis to support the creation of the demand plan.

• Interact with Sales, Marketing, and Finance to understand demand forecast drivers, historical sales trends and uplifts from promotional activities, and ensure assumptions are documented.

• Monitor SKU levels and performance and recommend future SKU rationalization initiatives.

• Facilitate the decision making process with Group Demand Planning regarding Demand Planning activities and priorities.

• Facilitate the discussion about closing gaps to business plan 

Process

• Support the Nelsons Sales & Operations Planning process, leading the monthly demand review meetings.

• Identify process improvements to optimise the S&OP process.

• Implement process changes made by Group Demand Planning.

• Prepare data for monthly S&OP reviews.

• Support the budget annual process.

• Support any in month exceptional demand review.

 Innovation

 • Work with the NPD, Sales and Marketing teams to forecast sales of new products and ensure realistic statement of demand for NPD

• Analyse the impact of any changes to launch dates and update forecast accordingly

• Review NPD forecast data entered into the Demand Planning tool, compare with Commercial Launch Plans and indentify variances.

• Monitor the volume sales performance of new products and capture lessons learned that can be used as a guide in future launches

• Support NPD Post Audit activities and track sales performance against forecast and commercial launch plans

 Demand

 • Review and analyse monthly forecast accuracy results (MAPE, Bias and Volatility)

• Carry out root cause analysis on major forecast variances, monitor trends in forecast error and implement forecast changes resulting from the monthly review.

• Advise and assist the sales teams with analysing the forecast accuracy data and use the findings to improve future forecasts.

• Work with Group Demand planner and sales/marketing team to achieve agreed forecast accuracy targets

• Review of previous month’s actual demand and identification of any anomalies

• Work with Sales and Marketing team to integrate market intelligence into forecasts and ensure assumptions are clearly documented

• Collaborate with marketing functions to ensure all future promotions and new listings are included in the forecast and that all assumptions are clearly documented.

• Analyse statistical data from forecasting tool in order to ensure this adds value to the forecast

• Collaborate with Sales/Marketing to monitor promotional effectiveness and use findings to improve future forecasts and build key learnings into future promotions.

• Review and agree a monthly updated unconstrained forecast with a horizon of 18-24 months by facilitating a collaborative planning process with Sales, Marketing and Finance.

• Ensure that the monthly forecast upload is completed in accordance will relevant monthly deadlines

• Use and maintain the Demand Planning Software as the primary forecasting tool while providing additional system support to the sales functions.

• Identify exceptional/unplanned demand and work with Group Demand Planner to manage

• Ensure effective use of end-consumer sales data to improve forecast accuracy

• Work with sales teams and customers to identify stock levels at key retailers and distributors on a monthly basis

 • Assume responsibility for key measures. e.g.: region Forecast accuracy, volatility and bias

Supply

• Document unshipped orders and subsequent lost sales along with drivers and corrective actions

• Compile the Supply Chain Summary as part of the monthly Nelsons S&OP process in order to communicate any significant changes in demand to the Supply Chain for review

• Support Group Demand Planning in developing inventory strategies for existing products, new products as well as product replacement and discontinuation.

• Review published inventory figures to identify excess inventory in local warehouse.

• Review forecast consumption and update subsequent forecasts accordingly

• Monitor shelf life of inventory and work with Sales to reduce write-off risk and with Finance to accrue where write-off will be incurred

• Work with local and export logistics teams to ensure customer orders are dispatched

on time and in full

• Collaborate with Group Demand Planner and Supply chain regarding stock availability including quality release status and any delays in production 

Reporting

• Prepare reports and maintain data that will be used in the S&OP forecast review process

• Analyse monthly volume performance results and report on key drivers and corrective actions

• Collaborate with the finance and product lifecycle teams to minimise write-off costs due to obsolescence and packaging changes.

• Review expiry date reports published by finance to identify inventory with limited shelf life and propose actions to mitigate write-off 

 

Person Specification 

Education / Qualifications

▪ Educated to Degree level standard or equivalent

 

Skills and Experience

Essential

• Excellent analytical skills.

• Excellent numeracy with proficiency in statistical and forecasting fundamentals.

• Strong commercial understanding.

• Strong knowledge of demand planning processes

• Minimum 2-3 years of current demand planner experience.

• Good communication and presentation skills.

• Highly organised and able to prioritise.

• Strong Influencing skills

• Ability to work well under pressure and to strict deadlines

• Clear understanding of forecasting and inventory management as well as the financial and operational impacts.

• Problem solver with ability to build and improve efficient processes.

• Advanced MS Excel (Pivot tables, formulas and functions) and PowerPoint

• Attention to detail and must be able to work to extreme accuracy.

• Ability to work collaborativley across functions and at all levels of the organisation.

• Proficiency with software system including sales forecasting applications

 

Desirable

▪ Management of third-party suppliers including SLA monitoring and supplier audits

▪ Supporting users across remote sites, including internationally, using Bomgar

▪ ServiceNow reporting and analysis for Continuous Improvement

▪ Understanding of IT financial management

▪ Knowledge of Sales, Finance, Marketing, Supply Chain and Operations functions

 

Behaviours

• Experience in Business Objects reporting and report writing

• ERP system experience (ideally SAP)

To lead and manage the Demand Planning activities, support Sales & Operations Planning (S&OP) within Nelsons and to act as the integration point between the local market and the group demand planning function.

Télésales - Assistant Commercial - Services généraux

Department: Southern Europe Sales

Company: Southern Europe

Location: SE - Monaco Office

Reference: VA333

1. OBJECTIFS DU POSTE
  • Garantir l’atteinte du CA Télésales pour le secteur attribué.
  • Garantir le bon fonctionnement de l’Administration Commerciale

 

2. FONCTIONS

  • Contribuer au bon fonctionnement du Système de Management de la Qualité

Télésales

  • Démarchage et vente à distance pharmacies et parapharmacies
  • Démarchage en support à la force de vente (secteur vacant, maladie, vacances, en difficulté etc ..)
  • Saisie des commandes Télésales dans le CRM
  • « Démarchage SPA et Instituts »

 

Administration clients grands comptes

  • Saisie et validation des commandes dans le CRM pour Sales Team France
  • Gestion des litiges : saisie des avoirs dans SAP (à partir de début mars)
  • Suivi des GMS / Groupements :
  • Aide à la mise à jour des conditions commerciales dans les systèmes
  • Aide à la déclaration de chiffre d’affaire GMS et groupements
  • Mise à jour des listings client groupements
  • Gestion des appels d’offre GMS : matrices et envoi de visuels
  • Mise à jour du Fichier Recap Contrats GMS et groupements avec envoi des contrats signés aux clients, scan et archivage

Services généraux

  • Affranchissement des courriers et colis, tri des factures
  • Commande de fournitures de bureau
  • Gestion des devis, réservations, réunions, activités, repas, anniversaires.
  • Gestion du standard

3. DELEGATION DE RÔLES

Back up : saisie des commandes – validation des commandes – standard – création de compte – gestion boîte mail contact.

 

4. DOMAINE ET RELATIONS

En relation avec les clients, les DP et les fournisseurs en services généraux.

 

5. CONTEXTE PHYSIQUE/ENVIRONNEMENT DE TRAVAIL

L’ensemble des activités du poste se déroulent au siège. Les logiciels utilisés sont ceux du pack office, ainsi que le CRM Nexxus MI, SAP.

 

6. FORMATION ET CONNAISSANCES

Formation initiale :

BTS ou bac +3 vente et commerce comme minimum de formation

__________________________________________________________________________

Connaissances générales:

Maîtrise du système informatique, bon niveau d’anglais apprécié.

__________________________________________________________________________

Expérience requise :

2 années d’expérience minimum au sein d’un service commercial/adv, expérience télésales appréciée. Bonne maîtrise du pack office excel impératif

__________________________________________________________________________

Qualités requises:

Bon accueil téléphonique, sens commercial, rigueur, sens des responsabilités et du service. Polyvalence, esprit d’équipe

__________________________________________________________________________

Note : Cette description n'est pas exhaustive, mais présente les missions principales associées au poste.

Garantir l’atteinte du CA Télésales pour le secteur attribué.Garantir le bon fonctionnement de l’Administration Commerciale

Délégué Pharmaceutique Volant - Sud de la France

Department: Southern Europe Sales

Company: Southern Europe

Location: SE - France - Field Based

Reference: VA338

1. OBJECTIFS DU POSTE

  •  Promouvoir et vendre des produits parapharmaceutiques auprès des pharmaciens et /ou des parapharmacies
  • Développer et fidéliser le portefeuille clients existant
  • Prospecter de nouveaux points de vente afin d’augmenter la distribution numérique des produits de sa société
  • Construire une relation de partenariat pérenne avec ses clients et apporter tout le conseil
  • avisé à ces derniers
  • Analyser et suivre les performances de son secteur et de son activité
  • Remonter régulièrement les informations concernant son activité et des concurrents
  • Gérer un budget

2. FONCTIONS

  • Contribuer à l’efficacité du Système de Management de la Qualité
  • Argumenter sur les produits et services dans le cadre des directives de l’entreprise et convaincre les pharmaciens
  • Former le personnel officinal dans certains points de vente
  • Développer et entretenir des relations professionnelles avec pharmaciens. Planifier et organiser son activité
  • Utiliser les informations, argumentaires, aides de visites élaborés par l’entreprise
  • Argumenter sur le choix et les moyens (ciblage, intervention, ...) et convaincre sa hiérarchie.
  • Négocier et vendre des produits et des services tout en respectant les conditions commerciales
  • Analyser des tableaux de bord d’activité et des indicateurs
  • Informer et communiquer sur les produits, les services et leur environnement
  • Rechercher systématiquement les informations sur les produits, les marchés, la concurrence et ses interlocuteurs
  • Conseiller le pharmacien et l’équipe officinale sur la vente des produits, la gestion du stock et le merchandising 
  •  Utiliser des outils d’analyse des ventes et d’activité. Analyser les résultats par rapport aux objectifs
  • Interpréter et synthétiser des informations socio-économiques et démographiques du secteur
  • Respecter le ciblage
  • Maîtriser les aspects règlementaires et légaux de son environnement.
  • Accompagner les campagnes de lancement de nouveaux produits
  • Apporter du soutien à nos activités marketing

3. DELEGATION DE RÔLES

 

4. DOMAINE ET RELATIONS 

  •  Relation avec les clients, ainsi que l’ensemble des services de l’entreprise.
  • L’ensemble des activités du poste se déroulent sur le terrain. Les logiciels utilisés sont ceux du pack office, ainsi que le CRM Nexxus MI.
  • Le délégué pharmaceutique volant pourra couvrir un territoire particulier ou bien une zone d’un autre délégué en fonctions des besoins ou des absences en FRANCE. Il pourra également travailler sur un secteur dans le besoin.
  • Les frais professionnelles de déplacements sont entièrement couverts par FAMADEM Laboratoire.
  • De préférence le délégué roulant Sud de la France sera basé à Marseille/ Montpellier/Lyon. 

 6. FORMATION ET CONNAISSANCES

 Formation initiale:

Bac +2 de type BTS/ DUT en vente ou expérience acquise en vente.

__________________________________________________________________________

Connaissances générales:

Connaissance des techniques de vente.

__________________________________________________________________________

Expérience requise:

Profil commercial industrie pharmaceutique ou GMS

Débutants acceptés

__________________________________________________________________________

Qualités requises:

Flexibilité et adaptabilité , Sens de la négociation, tempérament commercial, qualités

relationnelles, envie de réussir, rigueur, organisation, autonomie.

__________________________________________________________________________

Note : Cette description n'est pas exhaustive, mais présente les missions principales associées au poste.

Délégué Pharmaceutique Volant - Sud de la France

Délégué Pharmaceutique Volant - Nord De la France

Department: Southern Europe Sales

Company: Southern Europe

Location: SE - France - Field Based

Reference: VA339

1. OBJECTIFS DU POSTE

  •  Promouvoir et vendre des produits parapharmaceutiques auprès des pharmaciens et /ou des parapharmacies
  • Développer et fidéliser le portefeuille clients existant
  • Prospecter de nouveaux points de vente afin d’augmenter la distribution numérique des produits de sa société
  • Construire une relation de partenariat pérenne avec ses clients et apporter tout le conseil
  • avisé à ces derniers
  • Analyser et suivre les performances de son secteur et de son activité
  • Remonter régulièrement les informations concernant son activité et des concurrents
  • Gérer un budget

2. FONCTIONS

  • Contribuer à l’efficacité du Système de Management de la Qualité
  • Argumenter sur les produits et services dans le cadre des directives de l’entreprise et convaincre les pharmaciens
  • Former le personnel officinal dans certains points de vente
  • Développer et entretenir des relations professionnelles avec pharmaciens. Planifier et organiser son activité
  • Utiliser les informations, argumentaires, aides de visites élaborés par l’entreprise
  • Argumenter sur le choix et les moyens (ciblage, intervention, ...) et convaincre sa hiérarchie.
  • Négocier et vendre des produits et des services tout en respectant les conditions commerciales
  • Analyser des tableaux de bord d’activité et des indicateurs
  • Informer et communiquer sur les produits, les services et leur environnement
  • Rechercher systématiquement les informations sur les produits, les marchés, la concurrence et ses interlocuteurs
  • Conseiller le pharmacien et l’équipe officinale sur la vente des produits, la gestion du stock et le merchandising 
  •  Utiliser des outils d’analyse des ventes et d’activité. Analyser les résultats par rapport aux objectifs
  • Interpréter et synthétiser des informations socio-économiques et démographiques du secteur
  • Respecter le ciblage
  • Maîtriser les aspects règlementaires et légaux de son environnement.
  • Accompagner les campagnes de lancement de nouveaux produits
  • Apporter du soutien à nos activités marketing

3. DELEGATION DE RÔLES

 

4. DOMAINE ET RELATIONS 

  •  Relation avec les clients, ainsi que l’ensemble des services de l’entreprise.
  • L’ensemble des activités du poste se déroulent sur le terrain. Les logiciels utilisés sont ceux du pack office, ainsi que le CRM Nexxus MI.
  • Le délégué pharmaceutique volant pourra couvrir un territoire particulier ou bien une zone d’un autre délégué en fonctions des besoins ou des absences en FRANCE. Il pourra également travailler sur un secteur dans le besoin.
  • Les frais professionnelles de déplacements sont entièrement couverts par FAMADEM Laboratoire.
  • De préférence le délégué roulant Nord de la France sera basé à Paris. 

 6. FORMATION ET CONNAISSANCES

 Formation initiale:

Bac +2 de type BTS/ DUT en vente ou expérience acquise en vente.

__________________________________________________________________________

Connaissances générales:

Connaissance des techniques de vente.

__________________________________________________________________________

Expérience requise:

Profil commercial industrie pharmaceutique ou GMS

Débutants acceptés

__________________________________________________________________________

Qualités requises:

Flexibilité et adaptabilité , Sens de la négociation, tempérament commercial, qualités

relationnelles, envie de réussir, rigueur, organisation, autonomie.

__________________________________________________________________________

Note : Cette description n'est pas exhaustive, mais présente les missions principales associées au poste.

Délégué Pharmaceutique Volant - Nord De la France

Délégué Pharmaceutique

Department: Southern Europe Sales

Company: Southern Europe

Location: SE - France - Field Based

Reference: VA341

1. OBJECTIFS DU POSTE

  • Promouvoir et vendre des produits parapharmaceutiques auprès des pharmaciens et /ou des parapharmacies
  • Développer et fidéliser le portefeuille clients existant
  • Prospecter de nouveaux points de vente afin d’augmenter la distribution numérique des produits de sa société
  • Construire une relation de partenariat pérenne avec ses clients et apporter tout le conseil avisé à ces derniers
  • Analyser et suivre les performances de son secteur et de son activité
  • Remonter régulièrement les informations concernant son activité et des concurrents
  • Gérer un budget 

 

 2. FONCTIONS

  •  Contribuer à l’efficacité du Système de Management de la Qualité
  • Argumenter sur les produits et services dans le cadre des directives de l’entreprise et convaincre les pharmaciens
  • Former le personnel officinal dans certains points de vente
  • Développer et entretenir des relations professionnelles avec pharmaciens. Planifier et organiser son activité
  • Utiliser les informations, argumentaires, aides de visites élaborés par l’entreprise
  • Argumenter sur le choix et les moyens (ciblage, intervention, ...) et convaincre sa hiérarchie.
  • Négocier et vendre des produits et des services tout en respectant les conditions commerciales
  • Analyser des tableaux de bord d’activité et des indicateurs
  • Informer et communiquer sur les produits, les services et leur environnement
  • Rechercher systématiquement les informations sur les produits, les marchés, la concurrence et ses interlocuteurs
  • Conseiller le pharmacien et l’équipe officinale sur la vente des produits, la gestion du stock et le merchandising
  • Utiliser des outils d’analyse des ventes et d’activité. Analyser les résultats par rapport aux objectifs
  • Interpréter et synthétiser des informations socio-économiques et démographiques du secteur
  • Respecter le ciblage
  • Maîtriser les aspects règlementaires et légaux de son environnement.

 

3. DELEGATION DE RÔLES

4. DOMAINE ET RELATIONS

  •  Relation avec les clients, ainsi que l’ensemble des services de l’entreprise.

 

 5. CONTEXTE PHYSIQUE/ENVIRONNEMENT DE TRAVAIL

  •  L’ensemble des activités du poste se déroulent sur le terrain. Les logiciels utilisés sont ceux du pack office, ainsi que le CRM Nexxus MI.

 

6. FORMATION ET CONNAISSANCES

Formation initiale :

Bac +2 de type BTS/ DUT en vente ou expérience acquise en vente.

__________________________________________________________________________

Connaissances générales :

Connaissance des techniques de vente.

__________________________________________________________________________

Expérience requise :

Profil commercial industrie pharmaceutique ou GMS

Débutants acceptés

__________________________________________________________________________

Qualités requises :

Sens de la négociation, tempérament commercial, qualités relationnelles, envie de réussir,

rigueur, organisation, autonomie.

__________________________________________________________________________

Note : Cette description n'est pas exhaustive, mais présente les missions principales associées au poste.

 

 

Délégué Pharmaceutique

Global Pharmacovigilance Product Safety Coordinator

Department: Quality Control

Company: Group Quality and Regulatory Operations

Location: UK - Endeavour Way, Wimbledon

Reference: VA342

The role encompasses vigilance operations for Medicinal, Cosmetics (cosmetivigilance) and foods Supplement. The role is responsible for the implementation and management of a Global Pharmacovigilance System through Nelsons electronic QMS whereby;

  • The day to day operations are managed across all zones
  • The implementation of a Product Information database and the provision of medical and product information to Healthcare professionals/ consumers is done in a timely manner.
  • The co-ordination and management of all email correspondence through the customer support portal and the daily logging and follow up of all consumer complaints within the company Quality Management System (QMS). 

The primary function of this role is to implement and manage a global pharmacovigilance system including the creation of a Product Information Database. This will be managed through effective daily operation systems and will support the Qualified Person for Pharmacovigilance (QPPV) in maintaining and updating those systems. The individual is also responsible for providing medical, cosmetic and food information in response to queries from healthcare professionals, and for providing product information and advice to consumers. The role will review and log all consumer complaints which comes through the Customer Support Portal ensuring all timelines are met in relation to PV actions. KPI & trending analysis will be identified, and all reports logged within Nelsons QMS. The role also conducts vigilance operations for Nelsons Medicinal. Cosmetic and Nutritional products and supports the QPPV in developing and delivering vigilance training programs. 

 

Key Responsibilities

Customer Support

  • Manage the Customer Support Portal daily
  • Categorise all email correspondence 

 Customer Complaints Process

  • Logging of all customer complaints in accordance with company SOP/ Work Instructions through Nelsons electronic Quality Management System- Q-Pulse
  • Initial and follow up correspondence as per Nelsons SOP/ Work Instructions regarding Product Information and Consumer Review

Open, process all ICSR’s and follow up with Quality teams Closure

  • logging and trending of ICSR’s
  • Monthly, quarterly & annual reporting as required
  • Update and maintenance of PV database 

Adverse Drug Reactions - ADR’s

  • Open & process all ADR reports, including serious and suspected serious cases
  • Follow-up with Quality teams and company medic as required
  • Closure, logging and trending of ADR’s Reporting to Regulatory Authorities as required quarterly & annual reporting as required
  • Manage the quarterly ADR slides for the Quality Management Review Meeting 

Anonymised Single Patient Reports

  • ASPR’s -Review of all ASPR’s and escalation to QPPV as required
  • Logging and trending of ASPR’s 

 Literature Reviews

  • Review and record weekly literature reviews, escalating to QPPV as required
  • Report and trend ADR’s

Product Safety Review Meetings

  • Prepare and provide all data for Annual Safety Review Meetings
  • Review and approve minutes 

Medical & Consumer Information Requests

  • Respond to all medical information requests from:
  • Consumers
  • Healthcare professionals
  • Retailers
  • Internal requests 

Pharmacovigilance Systems Master File – PSMF

  • Bi-annual review of PSMF with the QPPV
  • Maintenance & Review of PSMF annexes with the QPPV 

 PV Standard Operating Procedures

  • SOP’s Review & update of PV SOPs with the QPPV
  • Implementation of new SOP’s as required
  • Review & implementation of Zone PV SOPs as required

 Pharmacovigilance Reports

  • Provision of PV data for Inspection and Annual PV Reports
  • Review and approval of PV Reports as required

 Safety Data Exchange Agreements –SDEA’s

  • Review & update of SDEA’s with the QPPV

Periodic Safety Update Reports - PSUR’s & PBRER’s

  • Provision of PV Data for PSUR’s & PBRER’s as required
  • Review and approval of PSUR’s & PBRER’s as required 

Food & Cosmetic Vigiliance Systems 

  • Open, process all ICR’s (individual Case Reports) & follow up with Quality
  • Closure, logging and trending of ICR’s
  • Monthly, quarterly & annual reporting as required
  • Authority reporting as required

 

Person Specification 

Essential 

  • Experience in using a computerised QMS
  • Life science or nutrition qualifications would also be desirable.
  • Team player with strong communication skills with the ability to communicate at all levels, internally and externally, with colleagues, consumers, patients and healthcare professionals.
  • The ability to be diplomatic, discreet and to maintain patient confidentiality.
  • Ability to plan, manage & execute projects in a timely manner.
  • Ability to prioritise and deal efficiently and effectively with workload.
  • Ability to work under pressure and maintain deadlines.
  • Flexible approach to work and tasks
  • Approachable and friendly
  • Confidence to challenge results and performance
  • Pro-active 

Desirable

  • Healthcare practitioner qualifications in CAM modalities and Bach Flower Practitioner training 
Global Pharmacovigilance Product Safety Coordinator

Production Operative

Department: Production - Direct

Company: Supply Chain Organisation

Location: UK - Endeavour Way, Wimbledon

Reference: VA343

The Production Opertaive will  work as part of a small team in the production of Nelsons’ natural medicines.

 

Purpose

• To work as part of a small team in the production of Nelsons’ natural medicines including

licensed medicines in the form of homeopathic, herbal and flower remedy products.

• To continue ones duties associated with production e.g. completion of batch

documentation, cleaning of production areas and equipment, assist in operator training.

• To support Engineering breakdown, maintenance, changeover and project activities within

the manufacturing environment.

• To assist in the delivery of continuous improvement initiatives within the manufacturing

environment.

• To work according to all necessary GMP and H&S requirements.

 

Key Responsibilties

 • To work as part of a team (or if necessary; individually) in the production of Nelsons’

products.

• To work according to all necessary GMP and H&S requirements following Nelsons

Standard Operating Procedures (SOP’s) and to actively encourage this behaviour in other

team members including temps.

• To develop ones technical and interpersonal skills and abilities and assist in the

development of others.

• To assist in the training of operators.

• To perform changeovers and support changeover projects to deliver maximum line

efficiency.

• To gain a full understanding of mechanical and electrical packaging equipment functionality

and be able to troubleshoot and fault find.

• To assist in the validation of new and existing processes, the development of critical

process parameters and the development of packaging line SOPs.

• To be adaptable, flexible, approachable and to demonstrate a ‘can-do’ attitude.

• To comply with all reasonable training requirements in order to safely and effectively work

in the Production department and to actively encourage this behaviour in other team

members including temps (ensuring correct PPE is worn when required)

• To complete all necessary production documentation including ERP system entries,

reconciliations and any necessary investigations.

• To effectively run the production operation to which they are assigned and to achieve KPI

targets

• To ensure the maintenance of the good housekeeping and cleanliness of the production

area and equipment to which they are assigned

• To work with the other team members and Team Leaders to ensure and improve

production efficiency and maintenance of quality standards.

• To carry out any other reasonable duties requested by Management.

• To be responsible of ensure that all required documents, labels and components are

ordered on time.

• To ensure all in process checks are completed correctly and on time.

• To provide support to other team members (including temps) and production lines

• To report all issues to their Team Leader e.g. machine and equipment faults, processes not

fallowed.

 

Person Specification 

Education / Qualifications

• English and Maths to GCSE Grade C or above (or equivalent)

 

Skills and Experience

Essential

• Previous experience with GMP in a manufacturing environment preferred

• Good knowledge of production lines and processes preferred

• Ability to work accurately, with attention to detail

• Ability to work with limited supervision and use own initiative

• Good IT Skills

• Good communication skills, both written and verbal

• Ability to recognise and work with good hygienic practices

• Good listing skills 

 

Desirable

• GMP Training

• Good technical knowledge

 

Behaviours

• Able to work shift patterns, including early and late shifts

• Positive approach to work and tasks

• Confident

• Ability to use own initiative

• Motivated and keen to develop new skills

• Role model

• Behaviours reflect company values 

Production Operative

Financial Accounting Manager (Temporary 6 Months) / Chef Comptable- Remplacement maternité

Department: Southern Europe Finance

Location: UK - Nelsons House

Reference: VA344

The Financial Accounting Manager will proactively take responsibility for financial controls and the timely and accurate reporting of the regions results. The Financial Accounting Manager will work closely alongside the Regional Finance Business Partner to ensure the results of the SE region are correctly accounted and reported. This role will contribute to the Company’s success by ensuring the smooth running of the Southern Europe Accounting function whilst also identifying and implementing system improvements.

 

Key Responsibilities

 Accounting tasks

• Overall understanding, review and control of all financial transactions and accounting matters to ensure that transactions are processed in an accurate, timely, and complete manner

• Produce monthly management and statutory accounts, including commentary, accruals, balance sheet and prepayment reconciliations

• Work alongside the Regional Finance Business Partner to provide Forecast Cashflow and Balance sheet reporting • Lead the audit process and external reporting requirements • Review and monitor credit, shipping, logistics and stock issues • Ownership & control of payroll (outsourced), Tax and VAT returns • Ad hoc projects and tasks as requested 

Team Management

• Management and development of the accounting team

• Actively monitoring the performance and the needs of the department; developing strategies to address any skills gaps

• Inspire and support the team, aligning where possible their personal and development goals with those of the business 

 Controls and Processes

• Develop and maintain a robust control environment

• Lead the ongoing review of systems, controls and processes to ensure that the finance functions are fit for purpose in the short, mid, and long-term

• Responsibility for internal control, maintenance of authority limits and risk management

Person Specification 

Qualifications

• Educated to degree level or higher, ideally in a Finance or Business related subject

• Qualified accountant 

 Skills and Experience

5 years experience in a similar role

• Fluent English and French

• Experience of producing management and statutory accounts

• Strong IT skills, ideally Excel, SAP, and Business Objects

• Excellent communication skills, both verbal and written

• Ability to communicate complex financial information to stakeholders at all levels

Behaviours

• Self–starter able to operate with minimum supervision

• Approachable and positive attitude

• Thrives in a fast-paced, changing environment

• Keen to learn and develop

 

Francais 

 1. Objectif du poste

Le ou la Chef comptable financière assumera de manière proactive la responsabilité des contrôles financiers et de la communication opportune et précise des résultats des régions. Le ou la Chef comptable travaillera en étroite collaboration avec le Regional Finance Business Partner pour s'assurer que les résultats de la région SE sont correctement comptabilisés et communiqués. Ce rôle contribuera au succès de la société en assurant le bon fonctionnement de la fonction comptable Europe du Sud tout en identifiant et en mettant en oeuvre des améliorations du système.

 

2. Fonctions 

Comptabilité

•Compréhension globale, examen et contrôle de toutes les transactions financières et questions comptables pour garantir que les transactions sont traitées de manière précise, opportune et complète

• Produire des comptes mensuels de gestion et statutaires, y compris des commentaires, des comptes de régularisation, des bilans et des rapprochements de paiement anticipé

• Travailler aux côtés du Finance Business Partner pour fournir des prévisions de trésorerie et des rapports sur le bilan

• Diriger le processus d'audit et les exigences de rapport externe

• Examiner et surveiller les problèmes de crédit, d'expédition, de logistique et de stock

• Propriété et contrôle de la paie (externalisée), déclarations de revenus et de TVA

• Projets et tâches ad hoc sur demande

Gestion d’équipe

• Gestion et développement de l'équipe comptable

• Surveiller activement la performance et les besoins du département; élaborer des stratégies pour combler les lacunes en matière de compétences

• Inspirer et soutenir l'équipe, en alignant si possible leurs objectifs personnels et de développement avec ceux de l'entreprise 

Contrôles et Processus

• Développer et maintenir un environnement de contrôle robuste

• Diriger l'examen continu des systèmes, des contrôles et des processus pour s'assurer que les fonctions financières sont adaptées à l'usage à court, moyen et long terme

• Responsabilité du contrôle interne, du maintien des limites d'autorité et de la gestion des risques

 

 3. Formation et connaissances

Formation initial:

• Qualification pertinente (Finance) Comptable qualifié 

Experience demandée:

5 ans d'expérience dans un rôle similaire

• Anglais et français courants

• Expérience de la production de comptes de gestion et de comptes statutaires

• Solides compétences informatiques, idéalement Excel, SAP et Business Objects

• Excellentes compétences en communication, verbale et écrite

• Capacité à communiquer des informations financières complexes aux parties prenantes à tous les niveaux 

 

Attitude/ soft skills:

• Self Starter capable de fonctionner avec un minimum de supervision

• Attitude accessible et positive

• Sait évoluer dans un environement rapide et de challenge

• Désireux d'apprendre et de progresser

• Intelligence emotionnelle et qualité de Manager 

 

Remarque: Cette description n'est pas exhaustive, mais présente les principales missions associées au poste. 

Financial Accounting Manager (Temporary 6 Months) / Chef Comptable- Remplacement maternité

Key Account Manager - U.S Natural West

Department: AMS Sales

Company: Americas

Location: UK - Field Based

City: Massachusetts

Country: United States

Reference: VA348

To deliver sales and profit targets for the nominated accounts in line with the US strategic objectives, sales and contribution targets. In addition, through effective and proactive account management deliver business growth targets ensuring they are aligned to both customer and Company objectives.

 

Key Responsibilities

• Achieve sales and profit targets for the designated Key Accounts such as Infra, Natural Grocers, and Pharmaca.

• Devise effective Key Account plans to maximise company marketing expenditure.

• Provide quality of management information to gain a better understanding of the business drivers.

• Strategically plan the development of each account.

• Effective manage third party brokers and merchandisers

• Report monthly account performance, including Electronic Point of Sale (EPOS) auditing and Retail Sales Price (RSP).

• Manage customer relations within each account by utilizing excellent customer service skills to manage all issues that arise as a result of our business with that account.

• Effectively manage the complexity of the accounts and resolve problems.

• Agree strategic business plan to achieve key sales and marketing objectives and track the progress on a quarterly basis.

• Manage designated customer spend where relevant and deliver ROI

• Plan and deliver client meetings.

• Agree and deliver price increases through customers as defined by the General Manager. Manage trading terms in line with SAP.

• Develop an optimum range of new and core product distribution in all accounts.

• Identify key category and shelf location for products within accounts and work to ensure products are in the optimum position.

• Work within the agreed trade funding and keep under tight control.

• Reduce non-productive discounts (e.g., off-invoice allowance) in favour of consumer pulling promotional activities

• Identify and develop new business opportunities.

• Introduce new ideas to enhance your accounts, influencing both buyers and colleagues of the value they will add and the feasibility.

• Present and list New Product Developments (NPDs).

• Brief Brand Managers on Trade Marketing requirements within agreed timeframes.

• Produce monthly reports by highlighting trends arising, key success/failure areas of opportunity and competitor activity.

• Prepare volume forecasts by brand/account.

• Provide contact reports for key meetings within agreed deadlines.

• Build and maintain strong relationships with internal departments, e.g. Marketing, Customer Service, SCO and Finance.

• Frequent attendance at trade shows, driving revenue and building productive relationships with retailers and distributors

 

Person Specification 

Education / Qualifications

• Degree educated

• Previous Sales experience – minimum 3 years

• Strong knowledge or background in homeopathic/natural healthcare products is

preferred

• Previous experience and understanding of margins, customer profitability and sales

targets within a fast moving retail environment.

 

Skills and Experience

Essential

• Good communication skills, verbal, written and presentation

• Ability to gather, analyze, interpret and report verbal or numerical data

• Ability to understand market/retailer data to build strong commercial arguments

• Excellent working knowledge of Microsoft Word, Excel and PowerPoint and the

aptitude to learn new systems

• Excellent attention to detail

• Ability to work with individuals at different levels

• Methodical and well organised with the ability to prioritise workload

• Ability to build and maintain strong professional relationships

• Knowledge of and comfort with quantitative forecast tools

Behaviours

• Target driven

• Able to work independently and as part of a team, maintaining a ‘can do’ attitude

• Flexible approach to work and tasks

• Willing to travel up to 60% of the time

Key Account Manager - U.S Natural West

We use cookies to give you the best user experience on our website. Please let us know if you accept our use of cookies.

Learn More

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. We mainly use this information to ensure the site works as you expect it to, and to learn how we can improve the experience in the future. The information does not usually directly identify you, but it can give you a more personalised web experience.
Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change permissions. However, blocking some types of cookies may prevent certain site functionality from working as expected 

Functional cookies

(Required)

These cookies let you use the website and are required for the website to function as expected.

These cookies are required

Tracking cookies

Anonymous cookies that help us understand the performance of our website and how we can improve the website experience for our users. Some of these may be set by third parties we trust, such as Google Analytics.

They may also be used to personalise your experience on our website by remembering your preferences and settings.

Marketing cookies

These cookies are used to improve and personalise your experience with our brands. We may use these cookies to show adverts for our products, or measure the performance of our adverts.