Careers at Nelsons

As well as a strong heritage — we have the edge in the competition and without a doubt; it’s our people, the Nelsons family. We work hard, thrive on challenges, demonstrate accountability, laugh a lot and give the best team social events in town! If you share the values of Nelsons and would like to contribute and be part of our success, then join the family! Find our vacancies below for locations in Europe and the United States.

National Account Manager

Department: National Accounts

Company: UK

Location: Nelsons House

City: London

Country: United Kingdom

Reference: 3/

Reporting to the UK Head of National Accounts the NAM - GC will be tasked with driving the full P&L management of the Grocery & Convenience channel, this incorporates existing accounts such as; Tesco, Sainsburys, Asda, Morrisons as well as a small portfolio of existing key convenience customers, there will also be a strong strategic emphasis on business development in convenience, to define a route to market and execute on the strategic plans.

The NAM - GC will work cross functionally with marketing, category, insights and Sales Force Excellence teams leading NPD and category initiatives for your customers. The NAM - GC will proactively manage the relationship between Nelsons and a portfolio of accounts to develop and manage the sales plan as well as executing plans driven by insights and category data.

The NAM-GC will strategically define the long term plans within Grocery & convenience and have a direct impact on the future success of this channel.

 

Key Responsibilities

 

Sales and Business Planning

• Business Plan – to prepare and implement an annual business plan for each account, carrying out regular reviews to ensure key sales and marketing objectives are achieved

• Prepare a Joint Business Plan (JBP) in conjunction with the Key retailer & internal teams

• Identify short, medium and long term opportunities to develop and implement plans to maximise the sales opportunities

• Competitor Brands / Activity – using information from trade press and market visits keep abreast of competitor brands / products and counter as required

• Strategy and PlanningDevelop the portfolio strategy, in conjunction with the Head of National Accounts and fully deliver against the agreed plans

• Plan and implement strategies in accordance with business needs e.g. project implementation

• Collaborate with Group and UK category management and insights lead to deliver a longer term ambition of category captaincy within Grocery

 

Commercial

• Forecast – prepare value and volume forecasts by products and update on a rolling monthly basis. Liaise with the Supply Chain Organisation (SCO) on specific requests and issues

• Implement and manage the appropriate trading terms and price changes within the company guidelines

• Range – develop the optimum range of new and core product distribution in accounts, ensuring NPD is listed and launched effectively

• Customer Meetings – maintain regular face-to-face meetings with Buying and Supply contacts. Organise and lead annual strategy meetings with key contacts

• Manage the agreed expenditure budgets for their customers and work closely with the marketing team to develop trade marketing activities

• Work with the UK Head of National Accounts on annual budgeting process

 

Internal Reporting

• Provide Customer P&L and ROI for each key activity in their accounts and gain approval from UK Head of National Accounts

• Engage internal stakeholders in the JBP process

• Work with the Customer Service team to resolve any complaints/issues.

• Work with Sales Support Executive to develop reporting on account EPOS weekly, identifying key areas for action and development

• Take ownership of sales reports and reviewing to make sure these are effective and meaningful

 

Person Specification

Qualifications

• Ideally educated to Degree Level

• English and Maths to GCSE Grade C or above (or equivalent)

 

Skills / Experience

• Experience as a National Account Manager within the Grocery & Convenience sector, ideally within a Pharmacy, FMCG or Personal Care branded supplier business

• Experience of developing JBP’s essential

• Experience of collaborating with Shopper insights and category management teams highly desirable

• Experience in the discount channel would be beneficial

• Strong record of building and maintaining customer relationships

• Experience of setting, maintaining and achieving budgets both in turnover and in profit

• Experience of managing margins, customer profitability and sales targets

• Strong understanding of P&L’s

• Proven track record in Sales

• Classical sales training

• Ability to build and maintain good internal relationships

• Strong communication skills, both verbal and written

• Negotiation and account management skills

• IT literate, including Excel, Word and PowerPoint

• Strong analytical skills

• Strong organisational skills with the ability to prioritise own workload

• Excellent attention to detail

• Full, clean and valid driving licence 

Reporting to the UK Head of National Accounts the NAM - GC will be tasked with driving the full P&L management of the Grocery & Convenience channel, this incorporates existing accounts such as; Tesco, Sainsburys, Asda, Morrisons as well as a small portfolio of existing key convenience customers, there will also be a strong strategic emphasis on business development in convenience, to define a route to market and execute on the strategic plans.

Stability and Method Validation Manager (12 Month FTC)

Department: Regulatory Operations

Company: Group Quality and Regulatory Operations

Location: Nelsons House

Reference: 4-

To manage the company stability testing program for new and existing products, ensuring that stability time points are completed accurately, correctly, and in a timely fashion.

To also manage the laboratory validation activities according to the Validation Master Plan (VMP), including analytical method development and validation (chemical and microbiological), cleaning validation, process validation, and laboratory equipment validation projects as required by the Head of Technical.

 

Key Responsibilities

▪ Ensure that the workload of the stability and validation teams is effectively planned, highlighting any issues to the Head of Technical.

▪ Ensure that progress versus the VMP is reviewed regularly and any changes are communicated to relevant stakeholders.

▪ Ensure that the routine stability program is completed and reviewed annually.

▪ Help develop, write and implement stability protocols with the necessary physical, chemical, and microbiological tests.

▪ Help develop, write and implement validation protocols as appropriate and resulting SOPs or work instructions.

▪ Support production validation projects as appropriate

▪ Ensure the production and labelling of suitable samples for stability testing.

▪ Conduct or ensure out of specification investigations are performed in a timely manner and implement any necessary corrective actions.

▪ Where necessary, make recommendations of product shelf life for new products, and confirm product shelf life for existing products, based upon stability results.

▪ Prepare stability reports when required.

▪ Ensure that the stability chambers are maintained, calibrated and validated.

▪ Ensure out of hours response from the team for out of specification stability chambers and effective monitoring and alarms

▪ Represent the Technical department on cross-functional project teams where required.

▪ Manage the Team Leaders, set objectives, carry out regular performance reviews and develop appropriate training plans.

▪ Represent the Stability and Validation Officers at Technical management meetings ensuring two-way communication.

▪ Ensure the Data Integrity policy is followed by the team at all times.

▪ To carry out any other reasonable management requested task. 

 

Qualifications

Person Specification 

 Degree educated or above in a Science subject or qualified by relevant supervisory

experience of stability testing and validation activities

 

Skills & Experience

Essential

▪ Previous experience or knowledge of stability testing and validation of medicinal, food,

or cosmetic products, able to write stability and validation protocols

▪ Supervisory experience in a product development, analytical or stability laboratory role

▪ Experienced in pharmacopeial and/or food supplement requirements

▪ Experienced in development and evaluation of product specifications

▪ Experience in conducting Out of Specification (OOS) investigations

▪ Experienced in outsourcing of testing to suitable laboratories

▪ A good appreciation of Good Laboratory Practice

▪ Strong report writing skills

▪ Good attention to detail

▪ Practical and organised approach

▪ Hands on / active team leader and coach

▪ Ability to plan and prioritise work according to business needs

Desirable

▪ Experience in development of analytical methods for plant materials, vitamins,

minerals, and other food supplements

▪ Experience of HPLC/GC techniques

▪ Previous experience in microbiological analysis or evaluation of results

▪ Previous experience in cleaning validation

▪ Experience of production processes for solids, liquids and creams 

Manage the company stability testing program for new and existing products, ensuring that stability time points are completed accurately, correctly and in a timely manner.

QC Lab Analyst - 12 Month FTC

Department: Quality Control

Company: Supply Chain Organisation

Location: Endeavour Way, Wimbledon

Reference: VA244

Participate as an active and flexible Quality department team member to provide a Quality Control service for the Supply Chain Organisation.

 

Key Responsbilities 

▪ Sample and test all incoming raw materials according to in-house specifications and methods of analysis.

▪ Sample and test all incoming packaging components according to approved in-house specifications.

▪ Test all finished products according to approved in-house specifications and methods of analysis including Spatone as required by the approved SOP.

▪ Microbiological testing of raw materials, bulk and finished products, including Spatone as required by the approved SOP.

▪ Environmental monitoring.

▪ Maintenance of microbiological and environmental records and supply of related reports as necessary.

▪ Microbiological method evaluation and validation.

▪ Ensure that all laboratory tasks performed are in keeping with Good Laboratory Practice and that production processes adhere to the principles of Good Manufacturing Practice.

▪ Carry out line checks on production activities and perform the relevant in-process checks, ensuring that such activities are in compliance with Good Manufacturing Practice.

▪ Perform analyses, examinations or investigations as required on behalf of the Company.

▪ Supply written reports as necessary on request.

▪ Ensure all data is stored and entered in the correct file and that any test OOS are investigated via the OOS procedure.

▪ Ensure all required retained samples are kept and stored correctly.

▪ Contribute to the investigation of customer complaints as required.

▪ Ensure that all chemical and consumable supplies are maintained.

▪ Ensure that the laboratory is maintained in a clean and tidy condition, including the removal of laboratory waste.

▪ Liaise effectively with staff from other departments.

▪ Involvement in other QMS responsibilities as required as part of personal development.

 

Person Specification

Qualifications and Experience

Educated to degree level or above in a scientific subject

 

Abilities and Skills

Essential

▪ Experience in an analytical laboratory

▪ Ability to use work instructions and specifications for testing of products, raw materials and components

▪ A good appreciation of Good Laboratory Practice

▪ Strong report writing skills

▪ A good level of wet/bench chemistry skills

▪ Good attention to detail

▪ Practical and organised approach

▪ Experience or knowledge of HPLC and GC techniques

▪ Experience of working in a regulated laboratory environment

 

 Desirable

▪ Experienced in the use of pharmacopeia’s Experience or knowledge of TLC techniques

▪ Knowledge of ERP systems such as SAP

▪ Experience of pharmaceutical production processes for tablets, liquids and creams

▪ Basic knowledge of microbiology

Participation as an active and flexible Quality department team member to provide a Quality Control service for the Endeavour Supply Chain Organisation.

Brand Manager

Department: UK Marketing

Company: UK

Location: Nelsons House

Reference: n/a1

Purpose

To be responsible for the development and implementation of the marketing strategies for the selected brands in the UK.

 

Key Responsibilities

▪ Develop and implement the local brand strategy and the UK annual marketing plans to deliver P&L targets (including sales and profit).

▪ Develop and implement effective communication strategy and consumer communication plans, including OOH, digital and social media campaigns driving reach and brand advocacy.

▪ Liaise with media, creative and brand activation agencies to brief, agree and implement the communication campaigns.

▪ Liaise with the internal PR and digital team to make sure all of their activities are amplified in line with the brand strategy (requires close cooperation with UK press office manager, digital manager and social media executive/community manager).

▪ Work closely with the sales team to develop customer specific activities and investment plans to amplify and support consumer marketing plans. Manage and track both consumer and the shopper marketing budget.

▪ Collaborate closely with the Sales team to gain an understanding of the key objectives & challenges by account. Use this knowledge to make recommendations for promotional activity, product range and account support.

▪ Collaborate closely with the UK sales team on development and implementation of in-store campaigns to increase brand’s visibility in-store (development of proposal for merchandising solutions and POS materials).

▪ Collaborate closely with the UK sales team and central Educational team on development of educational materials for pharmacy channel and training materials for retail partners and internal/external sales force.

▪ Develop actionable consumer insights based on the available and new consumer data, suggest new consumer research to further deepen the understanding of the consumer / shopper and implement with the external research agencies.

▪ Work closely with Regulatory Affairs department to ensure all communication is compelling to the consumer whilst also meeting regulatory requirements.

▪ Utilise market (IRI, Nielsen, Boots AdCard) and EPOS data to monitor the brand performance including the mix/cannibalisation within the portfolio, and track initiative results

▪ NPDs – Provide UK specific input to innovation pipeline led by the global team. Develop a compelling business case and launch plans for new products, align the business objectives with the key stakeholders, develop and implement launch plans.

▪ Manage all artwork and portfolio changes (EPDs).

 

Person Specification

This role would be suitable for someone who has previously worked in a hands-on marketing role in the brand activation - local marketing position. We are looking for a team player with a positive attitude, who will be passionate about the brands she/he will be responsible for, and be proactively driving their agenda. 

 

Qualifications

Degree or equivalent marketing qualification, or proven track record of relevant experience

 

Knowledge and Skills

Essential

▪ Previous experience in brand management of consumer products for 5+years from FMCG or OTC/Healthcare sectors

▪ Experience of executing brand strategies, development and implementation of the annual brand plan. Full management of the annual marketing budget.

▪ P&L management

▪ Project management

▪ Experience in managing creative and media agencies

▪ Working knowledge of the UK retail environment

▪ Experience of delivering in-store campaigns with major UK retailers that drove uplifts in sales

▪ Passion for digital marketing and KPIs

▪ Ability to analyse data and present results

▪ I.T. literate in Word, Excel and Powerpoint

▪ Result driven, passionate and resilient to overcome obstacles

▪ Team player with strong communication skills both written and verbal

▪ Proactive with positive attitude

▪ Ability to prioritise and organise own workload – ability to handle multiple priorities

▪ Enterpreneriual spirit, comfortable with ambiguity

 

Desirable

▪ Previous experience of working with regulated (licenced) products

▪ Previous experience from Shopper Marketing or Trade Marketing role

To be responsible for the development and implementation of the marketing strategies for the selected brands in the UK.

Maintenance Engineer - Electrical

Department: Technical - Engineering

Company: Supply Chain Organisation

Location: Endeavour Way, Wimbledon

Reference: VA254

This position will maintain all equipment and control systems and other facilities of the plant, ensuring all production lines at the manufacturing site run reliably and efficiently. Also, to partake in company projects related to the technical role. To help manage Maintenance Workshop, ensuring routine and non-routine maintenance activities carried out on the Site are executed in a safe, timely and consistent manner.

 

Key Responsibilities

• To carry out the requirements of the planned preventive maintenance programme.

• To ensure production lines are capable of running at maximum efficiency through involvement in continuous improvement processes

• To perform day to day in depth fault finding, diagnosis and breakdown repairs as necessary

• To assist with machine changeovers, training technicians as necessary

• To provide technical input into key operations projects e.g. facilities upgrade, capital investment proposals, new product introductions

• To carry out reactive and planned maintenance duties

• To carry out production line changes

• To train production staff as required

• To carry out maintenance to the Planned Preventive Maintenance (PPM) schedule

• To carry out any associated project work

• To work with QA to develop technological solutions to any QA issues within the organisation.

• To assist with SOP/WI improvements

• To assist in stock control and management

• To keep track of all in-house engineering activities, keeping the relevant stakeholders updated on the progress of said activities.

• To provide updates on all critical breakdowns promptly to Maintenance Team Leader and other relevant stakeholders when required. 

 

Qualifications

Essential

▪ English and Maths GCSE’s Grade C and above (or equivalent)

▪ ITIL Foundation and Lifecycle certification in Service Operations

▪ Basic GxP training for pharmaceutical IT systems

▪ Training in GAMP 5 Computer Systems Validation and Data Integrity

 

Desirable

• A Time-Served Electrical Engineer or higher diploma

• Educated to a minimum of GCSE level or equivalent (Math’s and English)

• HNC/HND Engineering qualification

 

Knowledge and Skills

Essential

• 17th Edition (18th Edition preferable) BS 7671:2018 regulations

• Understanding 415V AC – 24V DC

• 3 phase / single phase motors, Servos, VSD’s, VLT’s, Inverters

• Installation of containment – Ladder, Conduit and Basket

• Cable glanding – SWA, SY,

• Panel wiring and controls, including safety circuits

• Ability to understand and interpret wiring diagrams.

• PLC systems

• Previous experience working in a fast-paced GMP environment

• Electrical experience

• Knowledge of preventative maintenance programmes

• FMCG packaging machinery or pharmaceutical experience

• Experience in some or all of the following areas:

- Liquid filling

- Cartoning systems

- Labelling

- Tube filling

- Shrink wrap systems

- Programmable Logic Controller (PLC) interrogation (Omron, Allen Brady, Siemens)

• Ability to monitor and report results

• Ability to read ladder diagrams and SCADA

• Lean Manufacturing experience

 

Desirable

• Mechanical experience

• IT literate (Excel and SAP)

 

Behaviours

• Professional, self-motivated with the ability to work on own initiative

• Good interactive and communication skills (written and verbal)

• Team player with the ability to work effectively with colleagues at all levels

• Able to prioritise and deal effectively with a varied workload

• Able to work under pressure and to deadlines

• Good fault-finding skills

• Adaptable and keen to learn

To maintain all equipment and control systems and other facilities of the plant, ensuring all production lines at the manufacturing site run reliably and efficiently.

Digital Marketing Manager

Department: UK Marketing

Company: UK

Location: Nelsons House

Reference: VA255

Purpose

The Digital Marketing Manager will be empowered to develop, shape and implement the online marketing strategy for Nelsons key brands in the UK, with an aim to increase brand awareness, trial and ultimately engage with our consumer to influence purchase both offline and online.

Reporting to the UK Head of Marketing, the Digital Manager will work closely with the UK brand managers and global marketing team (e.g. giving input to key global projects, adapting global strategies…) and will manage an in-house Social Media Executive and two external Community Managers.

Nelsons’ key brands (Rescue, Bach Original Flower Remedies, Spatone and Teetha) are supported by an omni-channel or digitally-focused communication campaigns, which are co-led by the Digital Manager and the relevant UK Brand Manager.

Nelsons social content for our key brands Rescue, Bach Remedies and Spatone is partially developed by the global team and partially by the local team. All content for the Nelsons Teetha brand is currently developed locally. The Digital Manager will be responsible for the UK social strategy and execution, ensuring content is leveraged effectively with particular focus on Facebook, Instagram and YouTube. They play a critical role feeding UK insight to global to shape future content development.

For more details, see the UK Facebook and Instagram channels (Rescue, Spatone, Bach, Teetha) and our brand websites (www.nelsons.net/en).

 

Key Responsibilities

• To develop and implement the digital strategy across key UK brands to build brand awareness, drive trial and ultimately lead to conversion

• Lead and implement the UK social media strategy, to deliver best in class execution, grow communities and engage with brand advocates

• Collaborate with the global team to drive website acquisition to our branded websites, encouraging organic growth by ensuring relevant and engaging content is developed and uploaded and by efficient paid activities leveraging external agencies (global PPC agency and local digital media agencies)

• Ensure all digital content is compliant by close collaboration with the local brand team who liaise with the internal Regulatory Affairs and Legal departments

• Deliver regular meaningful digital insights to internal stakeholders on brand performance, with recommendations to drive action / improvement

• Support the sales team to accelerate growth of e-commerce with focus on Amazon and other key online retailers

• Proactively share digital best practice, key learnings and results with the wider internal audience, in order to improve Nelsons’ digital competence and spread the passion for digital marketing

Key Relationships

• UK brand team, in-house PR team and global digital team

• Agencies working with the UK team (agencies developing content, media agencies, digital partnerships)

 

Qualifications

• Educated to a degree level OR equivalent experience

 

Knowledge and Skills

 

Essential

• Prior in-house experience supporting brands from Consumer Goods industry, preferably focused on healthcare / wellness (e.g. vitamins, nutrition, healthy food, beauty, natural products, food supplements or medicines)

• At least 3-5 years relevant experience

• Strong verbal and written communication skills

• Strong project management and organisational skills

• Solid understanding of efficient digital content development process

• Previous experience of social media management, social media platforms and tools to identify actionable insights

• Knowledgeable about digital trends, innovations and best practice

• Ability to efficiently manage relationships with digital agencies

• Previous experience of using Content Management Systems (CMS)

 

Desirable

• Passion for health care and/or natural products

• Passion for driving brand advocacy

• Prior experience from lifestyle health care or regulated industry (e.g. pharma/OTC)

• Previous experience of using Sitecore Content Management System

 • Formal social media training or digital marketing qualification

 

Behaviours

• True team player with highly effective communication skills

• Self-motivated, proactively taking initiative, positive

• Commitment to excellence with a resilient attitude – thrives to achieve the results despite the obstacles and willing to go the extra mile

The Digital Marketing Manager will be empowered to develop, shape and implement the online marketing strategy for Nelsons key brands in the UK, with an aim to increase brand awareness, trial and ultimately engage with our consumer to influence purchase both offline and online.

Logistics Manager

Department: Logistics - Customer Services

Company: Supply Chain Organisation

Location: Endeavour Way, Wimbledon

Reference: VA256

The Logistics Manager will oversee the movement, distribution and storage of Nelsons products. Working as an integral part of the end-to-end supply chain, to control the flow of outgoing finished goods to ensure customers receive products on time. They will also ensure customer supply requirements are met or exceeded, establishing best practices at 3PL business partners within the UK and mainland Europe. Working closely with the Regions to ensure stock levels are optimised, balancing working capital with availability.This position will also prepare recommendations to reduce logistics and distribution costs and work to improve the efficiency of the company’s supply chain. Introduce best practices for distribution, reducing costs and optimising replenishment.

 

Key Responsibilities

• Understand 3PL warehouse procedures and put in place improvement step changes that provide optimised stock levels and reduced distribution costs whilst not impacting customer service.

• Establish the Logistics function as an integrated part of the end-to-end supply chain and work closely with other functions in that workstream to ensure product is available at right time in the right place through the network of distribution hubs

• Manage the communication on ‘At Risk’ order fulfilments, establishing mitigation plans, with quality, planning and production, where possible.

• Manage the day-to-day running of the CPG activities

• Proactively challenge delays outside of agreed order fulfilment dates.

• Responsible for keeping stock levels at all 3PL warehouses, in the UK and mainland Europe at the required levels, driven by safety stock set within SAP.

• To maintain shipment compliance, working with external partners as necessary ensuring operational cross border trade regulations are adhered to. Establishing the most beneficial trade solutions.

• Continuously reviewing the logistics network model to ensure it remains the best solution for Nelsons business targeting cost reductions whilst maintaining high customer service levels.

• Manage the 3rd party logistics providers to ensure they are delivering to the agree standards and ensure KPI’s are in place to allow clear measurement and management of performance.

• Provide excellent Customer Service to Nelsons internal customers including the Regions, UK Sales and 3rd party logistics providers

• Review and implement operational and logistics improvements to order fulfilment processes

• Define communication and work within the agreed best practices for ordering, respecting standard lead-time and use of standard order format documentation at all times.

• Champion best practises in logistics, including full pallet distribution, reduced handling and building full containers for the US

• Manage, develop and train direct reports, including cross training to provide cover during periods of increased activity and absence in either UK or Export

• Create and communicate the Production Plan for Set Boxes and Off-Line Labelling including any other regular co-packing performed at CPG

• Maintain and publish an accurate live register of all Export orders, with detailed status and estimated despatch date information

• Inform customers immediately of any significant delays and agree and initiate any subsequent action

• Measure Customer Service performance On Time and In Full (OTIF) vs. customer requested date and promised date

• Perform root cause analysis of any customer service failures. Maintain a rolling corrective actions list and ensure they are completed in a timely manner

• Oversee the returns process, ensuring that credits are raised if required and returned stock is managed according to relevant SOPs

• Liaise with CPG regarding new SKUs (non POS) that require being set up for distribution to ensure that necessary pick faces are set up in advance and any non interfaced master data has been provided

 

Education / Qualifications

• English and Maths GCSE Grade C or above (or equivalent)

• Educated to Degree level

• Logistics or Freight Forwarding qualification and/or FMCG background

 Person Specification

Education / Qualifications

• English and Maths GCSE Grade C or above (or equivalent)

• Educated to Degree level

• Logistics or Freight Forwarding qualification and/or FMCG background

 

Skills and Experience

Essential

• 5 – 10 years logistics experience, working within an FMCG background

• Experience of managing and developing staff and building a high performing team

• Previous experience of Sales Order Processing, Warehouse Management, Order Fulfilment, and Shipping (freight forwarding)

• Good working knowledge and experience of SAP

• Proven influencing skills, able to work across the business and gain cross-functional support

• Ability to identify and implement significant process improvements in Order Fulfilment, Customer Service and Supply Logistics

• Proven experience of identifying and implementing best practice processes

• Proven experience of working within a fast-paced environment, resolving multiple conflicts and constraints

• Strong Numerical and Analytical Skills

• Excellent communication skills, both written and verbal

• Ability to work methodically

 

Desirable

• Proficient use of Microsoft Office, including intermediate/advanced level Excel and SharePoint

 

Behaviours

• Ability to work as part of a team and individually

• Self-starter and completer finisher

• Highly proactive, and thrives on making things happen

• Team player

• Strong customer service acumen

• Strong organisational skills

• Excellent attention to detail

• Sound Decision-making

• Good analytical skills

The Logistics Manager will oversee the movement, distribution and storage of Nelsons products. Working as an integral part of the end-to-end supply chain, to control the flow of outgoing finished goods to ensure customers receive products on time.

Accounts Payable Clerk

Department: Finance

Location: Nelsons House

Reference: VA257

Nelsons is the UK’s largest manufacturer of natural healthcare products, operating in the market place for over 150 years with a wide range of brands and products; inspiring generations to live healthier and happier lives. We are proud of our brands - RESCUE range, Bach Original Flower Remedies, Spatone, Nelsons Arnicare, Nelsons Teetha, Nelsons creams including H+Care and Nelsons homeopathic ClikPak range – which are distributed worldwide to over 60 countries.

The Accounts Payable Clerk will be jointly responsible for maintaining the Nelsons multicurrency AP ledgers, and ensure timely, accurate recording and processing of all invoicing and payment runs.

 

Key Responsibilities

▪ Creating and maintaining vendor master-data.

▪ Timely processing of all invoices, matching to purchase orders (PO’s).

▪ Ensure non-PO invoices are properly authorised with correct nominal ledger coding before processed.

▪ Work closely with PO raisers, across the organisation, to ensure all invoices are promptly processed against PO’s which have been goods receipted. Constantly monitor SAP reports to ensure processing is up to date and vendor payments are made within due dates.

▪ Review and take ownership of aged vendor list to ensure queries are addressed and payment terms adhered to.

▪ Develop good working relationship with fellow accounts payable clerk to ensure no duplication of work and identify process efficiencies.

▪ Responsible for preparing all vendor payment runs in SAP and uploading to bank for approval.

▪ Investigate and correct any debit balances (eg overpayments) by liaising with other accounts staff and directly with vendor.

 

Person Specification

Education / Qualifications

▪ GCSE (or equivalent) in Mathematics & English

 

Skills & Experience

▪ 3+ years experience working in an accounts department

▪ Intermediate knowledge of accounting packages – ideally SAP

▪ Intermediate level Excel experience – confident with vlookups and pivot tabl

▪ Organised and efficient, able to manage a large volume of invoices and payments.

Jointly responsible for maintaining the Nelsons multi-currency AP ledgers. Ensure timely, accurate recording and processing of all invoicing and payment runs.

Category Management Executive

Department: UK Sales

Company: UK

Location: Nelsons House

Reference: VA258

The Category Management Executive will provide insights and analysis through EPOS, market data (IRI, IMS, Nielsen, Kantar, etc), Shopper Insights (like Boots AdCard, etc), Euromonitor and Category Management tools to assist the commercial, as well as marketing team, with range proposals and promotional considerations.

Additionally provide insightful analysis of promotional activity in major accounts, to include financial performance to ensure that company targets are reached. Supporting the UK Head of Category Management and Shopper Marketing to make decisions based on facts/insight from category perspective including monitoring market trends. Supporting to develop strategic shopper and category stories for the UK top accounts and selected channels.

 

Key Responsibilities

• To update the EPOS every week and to issue specific reports and recommendations

• To update category performance reports monthly and report changes within the market – IRI, IMS data

• Work closely with external data providers such as IRI, Nielsen and Kantar

• Work closely with account managers during range reviews and sharing insights gained

• To carry out store audits to look at company and competitor activity and price check as and when required – once a month

• Support and work alongside of HOCM&SM to provide UK team with insights and material to enable category captaincy in Boots, Holland & Barrett, Superdrug & Tesco in line with UK Nelsons vision for Category Management and Shopper Marketing

• Provide inputs into category and channel story development

• Collaborate with group functions to drive UK Category management and Shopper marketing development – Ad Hoc, based on projects

• Support HOCM&SM to drive cross functionally work across the UK team to input into delivery of channel strategy in Grocery, Pharmacy, Online & Wholesale

 

Preson Specification 

Education / Qualifications

• Ideally educated to degree level with a BA in Business Studies/Finance or equivalent

 

 Skills & Experience

Essential

• Excellent analytical and problem-solving skills

• Intermediate level Excel proficiency

• Ability to work accurately with attention to detail

• Strong administration skills

• Strong communication skills, both written and verbal

• Good English language and documentation skills

 

Desirable

• Exposure to Sales, Marketing or business environment

• A desire to progress in a sales and/or marketing within the organisation (18-24 months)

• Used to working with large volumes of raw data and insights

 

Behaviours

• A highly methodical approach

• Well organised and able to prioritise work effectively

• Adaptable and flexible approach

• Self-motivated team player.

• Able to work under pressure

• Pro-active

• Ability to manage and adopt to change

will provide insights and analysis through EPOS, market data (IRI, IMS, Nielsen, Kantar, etc), Shopper Insights (like Boots AdCard, etc), Euromonitor and Category Management tools to assist the commercial, as well as marketing team, with range proposals and promotional considerations.

HR Assistant

Department: Human Resources

Company: Group Corporate Services

Location: Nelsons House

Reference: VA261

Nelsons is the UK’s largest manufacturer of natural healthcare products, operating in the market place for over 150 years with a wide range of brands and products; inspiring generations to live healthier and happier lives. We are proud of our brands - RESCUE range, Bach Original Flower Remedies, Spatone, Nelsons Arnicare, Nelsons Teetha, Nelsons creams including H+Care and Nelsons homeopathic ClikPak range – which are distributed worldwide to over 60 countries.

The HR Assistant is a key member of the JR team and will be responsible for general HR admin and recruitment support including regular updating of the HR system and issuing of contracts and offer letters.. The position will also support recruitment, including creating adverts and scheduling of interviews.

 

Key Responsibilities

• Maintain and update the HR system, electronic files, and employee personnel folders, archive files and other documents as required by our statutory requirements.

• Ensure all starters and leavers are processed in a timely manner and to ensure that all related actions, including reference checking, medicals and right to work checks are carried out in full and signed off appropriately.

• Manage the administration of company benefits, including pension, life assurance, private medical, Nelsons Rewards, company cars, Tastecards, Season Ticket Loans

• Regular pension meetings and communication of benefits to the organisation

• Assist HR Officer with the monthly payroll process, ensuring all payroll actions are submitted to the payroll manager on time and in full.

• Assisting Drafting letters, Contracts, and Presentations

• Sending out new Starter Packs (Contract, Reference Form, HMRC Starter Checklist, Pension Information, Job Description, Probation Policy, Nelsons Rewards, AXA Medical Insurance, Company Handbook Memory Stick)

• Carry out regular audits of HR system and processes to ensure information is up-to-date and accurate

• Be first point of contact for the HR System (general queries)

• Contact for the regions on paperwork to be signed off by Claire

• Sending out maternity / paternity letters

• Responding to reference requests

• Manage holiday carryover

• Cost centres and leger codes for company medicals and company cars

• Booking interviews and placeholders

• Candidate and agency correspondence, particularly feedback

• Setting up and sending out SHL’s

• Updating job descriptions to correct format

• Set up new vacancies on PeopleHR

• Posting job descriptions to external job boards

• Shortlisting candidates

 

Person Specification 

Education / Qualifications

• Minimum 5 A-C GCSE’s

 

Skills and Experience

 

• Minimum 1 year experience in HR and Recruitment administration within a busy and fast paced environment.

• Strong working knowledge of Microsoft office, and outlook

• Excellent verbal and written communication

• Organised with very acute attention to detail

Behaviours

• Enjoys working in a fast-paced environment

• Adaptable and flexible approach

To provide expert IT systems advice and support to clients and colleagues across the organisation. The Senior IT Analyst will provide second line support and expert guidance for all technology systems used in the business, ensuring work is carried out efficiently and in line with the pharmaceutical quality standards required by the Company. The Senior IT Analyst will be a key figure in driving IT Service Desk strategy and devising and implementing improvement processes.

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Department: Technical - Capex

Company: Supply Chain Organisation

Location: Nelsons House

Reference: VA265

Nelsons is the UK’s largest manufacturer of natural healthcare products, operating in the market place for over 150 years with a wide range of brands and products; inspiring generations to live healthier and happier lives. We are proud of our brands - RESCUE range, Bach Original Flower Remedies, Spatone, Nelsons Arnicare, Nelsons Teetha, Nelsons creams including H+Care and Nelsons homeopathic ClikPak range – which are distributed worldwide to over 60 countries.

The Capex Manager will develop, manage and maintain a continuous program of replacement and improvement of all production equipment in line with strategic plans, in order to increase efficiencies, minimise unplanned maintenance, and ensure safety and compliance through appropriate design, validation, and installation.

This position will also develop and manage facility improvement projects where required, utilising approved contractors, and deliver Capex projects across both our Manufacturing sites (London and Wales) through the effective management of budget, project scope, timescales, stakeholder expectations, and organisational priorities.

Key responsibilities

• Develop short and long term plans for capital investment of equipment and facilities.

• Provide initiatives for upgrading plant and systems that will result in improvements to health and safety, quality, productivity and capacity.

• To design and develop solutions for capex related projects, with external support where required

• To manage contractors and suppliers of services to the site in relation to capital expenditure projects, and issue permits to work where necessary.

• Ensure that all new equipment meets pharmaceutical requirements for the prevention of cross contamination of finished product via appropriate materials and design

• Ensure that all new equipment permits ease of use, maintenance, and cleaning.

• Ensure that all equipment is designed and installed to current Health & Safety standards

• To write sufficiently detailed user requirements specifications (URS) for new equipment prior to purchase.

• To raise change controls to gain QA approval of new equipment or facilities projects

• To work with suppliers to provide quotations and to raise sufficiently detailed capex proposals for business approval.

• To attend factory acceptance trials (FAT) for new equipment where required.

• To write validation master plans (VMP) protocols and reports for all new equipment, with support from the Validation team

• To write and execute the design, installation, operational, and performance qualification (DQ/IQ/OQ/PQ) of all new equipment, with support from the Validation team.

• To write work instructions (WIs) for the use, cleaning, and maintenance of all new equipment, with support from the Maintenance team.

• To manage the capital expenditure budget for Endeavour Way, and present regular updates to site management and Finance, co-ordinating with the Spatone site.

• To provide input where required for new product introductions or quality issues relating to equipment or facilities.

• To work closely with the Maintenance Team Leader to ensure that the site is maintained at a high level.

 

Person Specification 

Education / Qualifications

 ▪ Educated to degree level

▪ Engineering Qualification (or experience)

 

Skills and Experience

Essential

• Engineering Experience

• Good knowledge of manufacturing and continuous improvement

• Significant experience in regulated FMCG packaging environment

• Proven project management experience

 

Desirable

• Pharmaceutical or regulated healthcare/ FMCG experience

• Knowledge of pharmaceutical equipment requirements

• Management experience

• Validation experience

 

Experience with several of the following

• Liquid filling

- Cartonner systems

- Labelling

- Tube filling

- Shrink-wrap systems

 

Behaviours

• Professional, hands on, self motivated, able to work on own initiative

• Confident, able to deal with people at all levels

• Good stakeholder management skills

• Completer/finisher

• Able to effectively prioritise, work under pressure and maintain deadlines.

• Good communicator

• Good Problem Solving Skills

• Ability to develop strong professional relationships to allow for cross-functional working.

The Capex Manager will manage both the short term capacity increase project and the longer term capacity project
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